Frontline Capabilities Training Manager

Category: Human Resource Management

Location:Kfar Saba, Israel, IL

• Design the annual frontline capabilities training program, deliver the content and training that supports the commercial organization’s strategy, values and goals.
• Ensures continuous improvement of sales skills programs such as value-based selling, customer experience, strategic selling etc.
• Support Frontline Teams in selling skills and customer experience matters as well as People and Organization matters like: Future frontline customer engagement capabilities, Best Sales Achievers Awards; Coaching capabilities.
• Analyse the current and future capability development needs in collaboration with the business units for frontline teams in line with Novo Nordisk Israel and SEEMEA strategy and ambition.
• In your role you will be 50% in the field on double visits with field force to see the learning implementation and provide feedback.

• At least 4 years of relevant experience in sales training roles
• At least 3 years of Sales experience in the Pharmaceutical / Healthcare industry as a must
• Excellent interpersonal communication skills
• Talented in probelm solving
• Solid cross-functional team experience
• Proven training skills- trainings for sales force would be an asset
• Solid background and experience in coaching
• Proven project management experience
• Experience in Multi-Channel communication
• Experience in commercial excellence / Sales Force Excellence would be an asset
• Training Program Development course or instructional design course is a plus.
• Coaching certification is an advantage
• Fluency in English and Hebrew (Outstanding both written and verbal)

• The role includes travels abroad for training and conferences