Dove Vivo by Joivy
Part of the Joivy Group, Dove Vivo is the largest coliving company in Europe in terms of rooms and revenue. Founded in 2007, it manages a portfolio of 11,000 units that are rented out as individual rooms or entire accommodations to thousands of professionals, students, and young couples.
Our group
Joivy is the first comprehensive residential platform in Europe to offer a wide range of living spaces to its users - coliving, microliving, vacation, student housing, multifamily e coworking - and to support property owners and investors with a complete range of services to enhance their real estate assets: property management, asset management, and marketing strategy.
Joivy Group counts 450 employees (32yo average age & more than 30 countries of origin), 21 offices across Europe, 50 destinations and 7 countries (Italy, Spain, France, Portugal, England, Scotland and Bulgaria) and includes the following brands:
Dove Vivo: European platform for residential property management
ALTIDO: European platform specialized in short-term rentals
Chez-Nestor: pioneering coliving company in France
Dove Vivo Campus: the leading company in student housing in Italy
Rinnow!: a specialist in Home Renovation and turnkey furniture sales
Open Hub: coworking space and community hub in the heart of Milan
Joivy Invest: the first European residential platform for private and institutional investors
ROLE & TEAM
We are seeking for 2 Customer Care Runners to support our commercial activities at our Milan office. The ideal candidate will assist in various tasks to ensure the smooth operation of our business and provide excellent service to our tenants and visitors.
Here below are some examples of your core activities:

• Move around the city by scooter and do inspections of our apartments;
• Coordinate and support you with the Customer Care team;
• Key management of our apartments;
• Managing internet lines in the apartment;
• Managing administrator and owner relations (keys and maintenance);
• Support the Customer Care team in front office and chat.
• Back office management: orders, data entry and accounting.

• Knowledge of English
• Knowledge of Office package
• Must be able to drive moped

What you'll find in Joivy

• Competitive Comp&Ben;
• Welfare Plan;
• Business phone and laptop;
• Ticket Restaurant;
• Hybrid working;
Spritz and sun-bathing on the terrace of our office in MM3 Porta Romana
• Dynamic, young and international work environment;
• Strong professional growth;
• People! You will work with great people and personalities who will support and inspire you throughout your journey.

Disclaimer: In Joivy we celebrate Diversity, Inclusion, Equity and Belonging. Therefore, the entire selection process will be conducted in compliance with these criteria

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By submitting your application, you confirm that you have read and agreed to our Candidate Privacy Policy, you can find here: https://cdn.dovevivo.it/assets/docs/careers/privacy_policy.pdf