Italy Job Openings

Belmond Management

Maitre Season 2025 - Splendido Mare, a Belmond Hotel

Portofino

November 5, 2024

Splendido Mare, A Belmond Hotel, part of the LVMH Group, is a charming guesthouse in the heart of the Portofino. Its celebrated restaurant, Da V Mare, embodies all the pleasures of piazzetta living through refined cuisine, curated in partnership with the 3-Michelin-star Cerea family. Awash with nautical spirit, our gem on the Italian Riviera celebrates the art of Ligurian living in its purest form.
We are looking for a Maitre for the season to join our Restaurant team.
The ideal candidate is passionate about hospitality and comfortable with challenges. He/She is willing to provide authentic and luxury experiences, demonstrating care, confidence, curiosity and community.
Reports to Restaurant Manager.
Main duties & responsibilities:

  • Anticipate guests’ needs and handle guest complaints, providing an excellent and personalized guest experience in line with our service standards
  • Anticipate guests needs and handle guest complaints
  • Cooperate with the Restaurant Manager for staff development; manage staff in everyday operations according to our standard and procedures
  • Maintain a professional relationship with guests and colleagues

Benefits
REQUIREMENTS
  • Effective communication, emotional intelligence and adaptability
  • Collaboration: be a role model for teamwork, and proactively go out of your way to help others
  • Drive results: set clear goals and expectations and maximize resource allocation to achieve them
  • Global perspective: treat one another with respect and inclusiveness regardless of position, level or background
  • Be capable of advising on best selling prices and review regularly according to the Restaurant Manager’s instructions
Other requirements:

  • Minimum 3 years’ experience in the same role in the luxury hotel industry
  • Fluent in English and Italian; a third language is desirable
  • Experience preferably at an international level in a fine dining restaurant required
  • Exceptional customer service skills
  • Professional knowledge of Italian cuisine and Italian & International wines
  • HACCP certification

    Location:
    Italy, Portofino
    Department:
    Food & Beverage
    Employment type:
    Temporary
    Experience:
    Mid-Senior level

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