Italy Job Openings
Belmond Management
Maitre Season 2025 - Splendido Mare, a Belmond Hotel
Portofino
November 5, 2024
We are looking for a Maitre for the season to join our Restaurant team.
The ideal candidate is passionate about hospitality and comfortable with challenges. He/She is willing to provide authentic and luxury experiences, demonstrating care, confidence, curiosity and community.
Reports to Restaurant Manager.
Main duties & responsibilities:
- Anticipate guests’ needs and handle guest complaints, providing an excellent and personalized guest experience in line with our service standards
- Anticipate guests needs and handle guest complaints
- Cooperate with the Restaurant Manager for staff development; manage staff in everyday operations according to our standard and procedures
- Maintain a professional relationship with guests and colleagues
Benefits
- Effective communication, emotional intelligence and adaptability
- Collaboration: be a role model for teamwork, and proactively go out of your way to help others
- Drive results: set clear goals and expectations and maximize resource allocation to achieve them
- Global perspective: treat one another with respect and inclusiveness regardless of position, level or background
- Be capable of advising on best selling prices and review regularly according to the Restaurant Manager’s instructions
- Minimum 3 years’ experience in the same role in the luxury hotel industry
- Fluent in English and Italian; a third language is desirable
- Experience preferably at an international level in a fine dining restaurant required
- Exceptional customer service skills
- Professional knowledge of Italian cuisine and Italian & International wines
- HACCP certification
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