• Improve Hit Rate of Non-Cash Refund services.
• Delivery of sales targets
• Delivery of account specific contractual obligations and agreed activities at store level
• Improve merchants knowledge and expertise with our services
• Business Statistics analysis, presentation, discussion and action
• Accurate use of CRM to plan, record and report account specific activity
• Creation of support tools
• Initial / ongoing training
• Responding to various questions from merchants
• Collaboration with related departments(IT, Finance, Business Support etc)
• Manage a portfolio of Department Stores

• Non-Cash hit-rate (usage of non-cash option such as Credit Card or Alipay, etc)
• No of trainings organized for Department Stores
• Retention of merchant contracts

• Self-motivated, customer focused and target driven
• Team player
• Structured and organised
• Excellent customer relationship and management skills
• Business acumen and commercial understanding of all stages of the sales cycle
• Good written / verbal communication and presentation skills
• Ability to sell solutions
• Attitude to solve problems by suggesting solutions
• Good knowledge of MS Office products and CRM tools
• Proactive Attitude

• Minimum 5 years’ experience in Account or Sales Management
• Written and conversational Business Japanese is required
• Written and conversational English is a bonus
• Sales talent with strong results orientation, passion and determination to reach sales targets
• Experience in retail , financial services or tourist / hospitality industry preferred
• The candidate with good network in retail industry will be preferred.
• Hands on experience in proposing, planning and carrying out marketing and sales events.
• Experience working with partners and stakeholders in leading and coordinating technology projects
• Good understanding of inbound travel business
• Demonstrate good presentation skills to conduct training
• Strong relationship building skills