Japan Job Openings

Air Canada

Cargo Operations Agent

September 4, 2024

Description
Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
This posting is based at our location in NARITA - JAPAN
This role is supporting the cargo operations and dealing with all cargo office requirements in Japan as listed below.
Responsabilities:
  • Accept dangerous goods for transport by Air Canada in accordance with Company, Transport Canada and local CAD.
  • Manage station ULD inventories and liaise with Cargo Network Control YYZ, GHA, trucking companies, to ensure that sufficient equipment to support both passenger and cargo operations.
  • Implement load plan and coordinate with warehouse / ramp team to ensure best use of available space/weight for each flight.
  • Monitor data entries done by GHA making sure entries performed timely manner.
  • Make sure GHAs activities have always aligned with Air Canada's safety policy and SOP.
  • Remain good relationships with interline carries for smooth transit cargo transfer.
  • Monitor Cargo i Q score and take corrective actions to improve scores.
  • Ensure customs invoice attached to Lynx scratch pad for specific shipments.
  • Plan load and entry into weight & balance systems.
  • Monitor and coordinate ramp activities.
  • Answer enquiries from customers on both import and export, and enquiries from other stations with transit cargo via Japan.
  • Handle irregularities and operational disruptions.
  • Maintain and arrange replenishment of the office's forms, labels and stationery inventories and other administrative supports.
  • Monitor the ULD build-up of high value / hi-tech product shipments to prevent incidents of pilferage while goods are within the cargo terminal facility
  • Coordinate bookings with customers, entries into the system before flight; close and verify airwaybills after flights under manager's supervision.
  • Update booking information with final figures.
  • Monitor list of unclosed AWB and coordinate with overseas office to close them.
  • Able to work in ramp for loading supervision.
  • Able to work under roster.
  • Able to prepare reports in different formats about flights, and production.
  • Coordinate with GHA, sales teams on the ULD build up to maximize space and weight utilization.
  • Ensure cargo safety and security through checking all documents of each shipment to be compliant to AC standards and SOP.
  • Support the transit cargo from other origins in APAC in terms of documents, build up and operational compliance.
  • Coordinate with all parties including GHA and take necessary actions such as rebooking cargo, in cases of aircraft on ground due to maintenance.
  • Involve in cargo space control of the Japan flights.
  • Meet GHA representative at his level for rapport.
  • Set up regular meeting with GHA to discuss any issues.
  • Verify invoices from GHA to make sure we are being billed correctly.
  • Any other job-related tasks and duties assigned by the Manager.
Qualifications
  • Undergraduate degree is required
  • Good airfreight industry knowledge
  • Minimum 5 years related work experience
Conditions of Employment:
  • Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
Linguistic Requirements
Bilingual (English and Japanese)
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees' unique contributions to our company's success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted
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