Req ID: 32513
Summary
Computer Operator
Yokosuka, Japan
Chenega Analytic Business Solutions (CABS) provides federal agencies and commercial customers with trusted insights into Records and Information Management, Administrative Solutions, Information Technology, Engineering, and Training. Formed in 2017 to serve federal and commercial customers, CABS is 8(a) certified and has grown quickly into a leader in the federal IT and Training environment.
Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!
The Computer Operator is critical to the success of daily operations at a RAPIDS Issuing Facility. The Computer Operator will manage and maintain the DMDC Security Online database for the Navy Personnel Support Detachment in Japan.
Responsibilities

• Maintain the site’s contact information, mailing and location addresses, telephone numbers, and website URLs.
• Notify application POC of information changes.
• Regularly review the list of users at the respective site and remove user access when the user has met any one of the following conditions:
• No longer needs for the application
• Has been suspended from using the application
• Applicable user at that site
• Communicate with DMDC when system errors, issues, or downtime occur.
• Maintain site equipment and facility.
• Maintain daily operations by ensuring there is a minimum of two SSMs who can log in to the system without lapse of their DMDC certifications.
• Ensure certifications do not lapse for VOs by having them log in to the system monthly.
• Assist and unlock user accounts.
• Manage the SSM and VO list for the work site in Security Online.
• Manage and maintain the online Appointment Scheduler website for the work site.
• Ensure daily functions and routines of the ID Lab are accomplished, including but not limited to:
• Ensuring CAC and USID supplies are available
• SSMs and VOs are conducting business according to the instructions and current policies
• Conduct fingerprint and lost ID overrides
• Generate monthly reports via Cognos, for DMDC submission.
• Ensure the system is prepared by accepting and opening CAC cardstock.
• Complete annual company and customer training requirements.
• Prepare monthly production metrics for submission to the Project Manager.
• Record labor hours daily.
• Other duties as assigned.

Qualifications

• High school diploma or GED equivalent required.
• 6+ months of relevant work experience in a PSD office or as a Verifying Official.
• Interim Secret clearance to start.

Knowledge, Skills, and Abilities:

• Must have the ability to obtain a secret clearance.
• Intermediate working knowledge of Microsoft Office Suite, i.e., Word, Excel, and Power Point.
• Extensive knowledge of RAPIDS and DMDC systems.
• Ability to communicate effectively orally and in writing, to interact with others, and to explain complex actions regarding a military member’s entitlements, allowances, or collections.
• Working knowledge of commonly used military terminology used within office settings.
• Ability to assist users and use appropriate grammar, spelling, capitalization, and punctuation in all official correspondence and work products.
• Working knowledge of standard office equipment, like computers, copiers, fax machines, scanners, and other office automation systems to perform a substantial range of office automation support.

How you’ll grow
At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn.
We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.
Benefits
At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.
Learn more about what working at Chenega MIOS can mean for you.
Chenega MIOS’s culture
Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.
Corporate citizenship
Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.
Learn more about Chenega’s impact on the world.
Chenega MIOS News- https://chenegamios.com/news/
Tips from your Talent Acquisition Team
We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links:
Chenega MIOS web site - www.chenegamios.com
Glassdoor - https://www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI\_IE369514.11,23.htm
Linked In - https://www.linkedin.com/company/1472684/
Facebook - https://www.facebook.com/chenegamios/
\#Chenega Analytic Business Solutions, LLC
Chenega Corporation and family of companies is an EOE.
Equal Opportunity Employer/Veterans/Disabled
Native preference under PL 93-638.
We participate in the E-Verify Employment Verification Program