仕事内容:
About Our Client:
Our client is a leading global financial services provider that connects clients to financial markets through a comprehensive range of services. These include institutional-grade platforms, clearing and execution, post-trade settlement, market intelligence, and local expertise. With nearly a century of experience, our client serves a vast array of commercial, institutional, and retail clients from numerous offices worldwide.
As part of our client's institutional-grade financial services network, you’ll have the opportunity to connect companies, organizations, and investors to the global markets ecosystem. Joining the team means benefiting from a unique blend of digital platforms, comprehensive clearing and execution services, personalized support, and deep industry expertise. Elevate your career and make a meaningful impact in the world of global finance.
Business Segment Overview
Retail: Empower individual investors—and yourself—through a wide range of financial products rooted in innovation and market intelligence. From FX and CFDs to precious metals, explore the exciting world of wealth management tools.
Position Purpose:
The Financial Operations team plays a vital role within our client's organization, managing client funds and ensuring operational excellence. Their mission is to provide the best customer experience by proactively working with Sales, Client Services, and Compliance teams to ensure transactions are processed accurately and efficiently, resulting in a positive client experience.
Job Duties:

• Support back-office operations in processing customer transactions (deposits, withdrawals, transfers).
• Facilitate inbound and outbound payments.
• Learn and utilize various banking systems to manage treasury operations.
• Help manage risks associated with financial transactions.
• Keep management informed of processing issues and potential concerns.
• Manage internal projects or other tasks as assigned.
• Continuously seek opportunities for improvement in the client treasury process.

To succeed in this role, you will need:

• Bachelor’s Degree in a relevant field.
• Proficiency in Microsoft Windows.
• Excellent customer service skills and strong written and verbal communication abilities.
• Extreme attention to detail, with strong organizational and time management skills.
• A proven ability to work collaboratively within a solution-oriented team.
• Strong organizational and prioritization skills.
• Ability to multitask and proactively contribute as a team player.
• Ability to self-manage effectively under pressure to meet deadlines and client SLAs in a high-volume environment.
• Passion for learning about Financial Operations and Global Banking.
• Prior experience in financial operations, back-office, customer service, or payment portals/software is a plus.
• Native-level Japanese language skills and fluency in English.

その他:
雇用形態: 正社員
給与・報酬: 6,000,000円 - 7,000,000円 年収