Req #

WD00068553

Career area:

Sales Support

Country/Region:

Japan

State:

Tokyo

City:

Chiyoda-Ku

Date:

Monday, August 26, 2024

Working time:

Full-time

Additional Locations:

• Japan - Tōkyō - Chiyoda-Ku

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Summary
Go-To-Market Operation Manager role is a broad administration to oversee and administer mainly packaging/manual document/mock design to launch smartphone products in Japan. It is a hybrid role of project management support, internal administration, and document creation and localization work.
Go-To-Market Operation Manager will be responsible of various tasks in the process of smartphone development. Some of the major roles are:
Product Packaging design localization

• Administer package requirements and specifications.

• Work with global design team to check package design to meet carrier requirements and get the approval from customers.
• Packaging examination before product delivery

Documentation localization and Manual management

• Work with global document team and 3rd party to create documents required by carrier such as User guides, legal guides, online manuals, and other documentations.

• Localization of global catalogue and spec sheet for Japan. Support for Product Catalogue.
• Contents check and schedule management is required.

Shop documentation/training management

• Manage 3rd party to create shop staff training materials.

• Preparation of materials needed to launch products from various operators (e.g. au, UQ, Soft Bank, Y!Mobile)
• Creative check and coordination of web materials, catalogues, brochure for MVNO, carrier launch.

Shop Mock-up management

• Work with global team and 3rd party to create mock up for carriers and retail shops.

• Communicate carriers to get requirements and approval.

Others

• Management of Accessory package

• Product registration in the distribution partners’ product database

This role will frequently interact with carrier project management teams, and counterparts from other retail accounts.
It also involves internal interactions with project manager, sales, technical account manager, and marketing, located both inside and outside Japan.
Key Requirements

• Experience to work cross functionally internally and externally and find a solution in a tight time manner.
• Experience of working in production industry and knowledge of whole process of production of printing.
• Project management skill including coordination with customers.
• Experience of working with carrier in Japan(strong plus)
• English communication skill and experience in working in global environment is mandatory. Proficient in Japanese and English for listening, speaking and reading. (in Mandarin strong plus)
• Experience in localization of global product is a plus
• Interest (but not necessarily deep knowledge) in smartphones and consumer electronics
• Basic MS Power Point and Google Slides experiences are mandatory.
• Travel domestic and overseas as needed.

Additional Locations:

• Japan - Tōkyō - Chiyoda-Ku