***Please only apply for this position if you are bilingual Japanese/English all other applications will not be considered***

• >>>Winter 2024/2025 Seasonal Position

POSITION
NBS Retail/Rental Technician - Niseko

KEY RESPONSIBILITIES:

• Impeccable customer service
• Accurate set up of rental ski/ boards
• Boot Fitting
• Clothing, Helmet & Accessory fitting
• General maintenance of rental fleet/ equipment
• Retail Sales
• Cash/ Credit processing & balancing
• Assisting with all NBS operations, including Snow Sports School, Kids Club
• Snow Clearing & store presentation maintenance
• Answering telephone, email and in house guest inquiries
• Promoting other Ski Japan.com & NBS services
• Providing guests with key local information & assistance
• Being a reliable local contact for guests during their stay
• Promoting tours/activities such as snowmobiling & cultural tours
• Assisting Hotel Operations when necessary (rubbish removal and basic cleaning/ maintenance)
• Occasionally acting as a host for our guests on cultural tours

PREFERRED EXPERIENCE/TRAINING:
One of below experience helps our team

• Personal customer service experience (face-to-face)
• Travel/tourism experience
• Outdoor education or activity guiding
• Resort/seasonal work experience
• Ski or Snowboard experience
• Cash/ Credit Card Processing/ Handling
• Computerised rental system experience such as Easy Rent, In-Touch, Sports Rental, RTP etc.

PERSONAL ATTRIBUTES:

• Energetic, confident, can- do attitude
• Genuine passion for assisting people
• Mature, flexible approach with the ability to adapt to any situation
• Punctual, reliable, very organised and well presented
• Ability to work long hours and multi task
• Show initiative, with ability to think on your feet

LANGUAGE REQUIREMENTS:

• English and Japanese is a must

SKI/ SNOWBOARD ABILITY:

• You don’t NEED to be a red hot rider, but at minimum a moderate ski/ snowboard ability is required as it directly relates to experience & product knowledge.

DRIVING LICENSE
Must have one of below license

• Driving license issued from Japan, Switzerland, Germany, France, Belgium, Monaco, Taiwan.
• International Driving Permit (IDP)

VISA:

• Japanese resident
• Must have or be eligible for a Working Holiday Visa or meet the requirements for a Sponsored working visa.

REMUNERATION PACKAGE:

• Hourly rates will be discussed at interview
• End of season bonus upon contract completion and meeting of requirements
• Discounted season lift pass
• Reimbursement of season lift pass upon contract completion and meeting of requirements
• Subsidised staff accommodation available

EMPLOYMENT DATES:

• 25th November 2024 – 31st March 2025 (Full Season)
• 25th November 2024 – 28th February 2025 (Short-Term)

As with any seasonal work, hours and dates of work are snow and customer dependent. Please understand that you are required to be flexible with work dates and hours.
Start date and end date can be discussed at interview. We can be flexible.