Japan Job Openings
PerkinElmer
Order Management Specialist -P2
August 27, 2024
- Manage order fulfilment and timely shipment delivery to customers.
- Facilitates and coordinates Returned Material Authorization (RMA) as necessary.
- Ensures complete and accurate documentation of customer requirements.
- Ensure customer excellence and collaborative support.
- Ensure proper documentation and all order management processes according to corporate policies.
- Handling purchase of local item from the 3rd party vendor for Large pack and service order
- Support to buy the item from 3rd party vendor in Japan and ship to PKI SG to fulfill SGS2 stock.
- Coordinate shipping between various manufacturing sites, warehousing and third-party suppliers.
- Communicating with 3rd party vendor to get the replacement unit if there is any defective
- Follow up with logistic to arrange shipment.
- Safety stock setup for JPS1 plant
- Handling Demo order
- Ensure timely reporting of orders, inventory, and backlog.
- Create weekly and monthly reports as requested.
- Participate in special projects and key initiatives identified from time to time.
- Other ad hoc tasks/projects assigned by the manager.
- Identify and respond efficiently to customer enquiries.
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