Japan Job Openings
JPMorgan Chase & Co
Payment Operations - Associate
August 22, 2024
JOB DESCRIPTION
Are you interested in contributing to the Payment business by managing clients and inter-bank inquiries?
As a Payment Operations Associate within our Japan Payment Service team, you will manage investigation roles relating to payments booked in Japan. You will handle various inquiries from stakeholders of a payment, plan necessary actions to resolve issues, and communicate effectively with relevant parties. You will also need to understand the clearing systems in Japan such as Zengin, FXYCS, Tokyo Dollar Clearing and Multi currency and how payments are processed in these systems. This role requires timely case management skills and the ability to prioritize and execute multi-tasks independently
Job Responsibilities
ABOUT US
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
ABOUT THE TEAM
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Are you interested in contributing to the Payment business by managing clients and inter-bank inquiries?
As a Payment Operations Associate within our Japan Payment Service team, you will manage investigation roles relating to payments booked in Japan. You will handle various inquiries from stakeholders of a payment, plan necessary actions to resolve issues, and communicate effectively with relevant parties. You will also need to understand the clearing systems in Japan such as Zengin, FXYCS, Tokyo Dollar Clearing and Multi currency and how payments are processed in these systems. This role requires timely case management skills and the ability to prioritize and execute multi-tasks independently
Job Responsibilities
- Monitor queues of investigation requests and apply prioritization for the SOD.
- Manage the queues of investigation requests to ensure all items are actioned for EOD
- Monitor/control/manage the communications with overseas Hub operations and other in-country team members.
- Investigate and resolve various inquiries/issues, instruct necessary action to other teams such as R.O.F.
- Prepare the monthly KPI of investigation tasks for management reporting.
- Japan Payment service Knowledges over 5 year-experience
- Logical writing and speaking skills in Japanese and English
- Team player with good interpersonal skill with Flexibility and adaptability
- Control mind to process daily operations complying with corporate policies and regulations
- Problem solving skill such as fact-finding clarification and analysis
- Ability to prioritize and execute multi-tasks independently with sufficient speed.
ABOUT US
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
We regret to inform you that this job opportunity is no longer available as it has expired
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