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Job Summary:

The Executive Assistant / Operations Officer will play a crucial role in managing daily operations, supporting the Director/Founder, and ensuring smooth communication and administrative processes within the school. This role requires a highly organized and proactive individual with excellent multitasking abilities, strong bilingual communication skills, and the capability to work effectively under pressure.

Key Responsibilities:

• Provide executive support to the Director/Founder, including managing calendars, scheduling meetings, and coordinating communications.
• Draft, review, and send professional emails and letters in both English and Arabic on behalf of the Director/Founder.
• Attend different meetings and create minutes of meetings, assign action points, and follow-up.
• Respond to calls, emails, and other correspondence in a timely manner, including after-hours as necessary.

Operations Management:

• Oversee daily operational tasks and ensure the efficient management of school activities.
• Manage basic project management tasks, including planning, execution, and monitoring of various projects.
• Handle procurement processes, including sourcing, negotiating, and purchasing supplies and services.

Travel and Event Coordination:

• Arrange and coordinate travel logistics, including flight bookings, hotel reservations, and visa applications.
• Organize and manage school events, meetings, and other activities, ensuring all details are addressed.

Communication and Digital Adaptation:

• Maintain effective communication with staff, parents, and external stakeholders.
• Adapt to and support digital transformation initiatives, including the implementation of new technologies and systems.
• Prepare and manage documentation related to school operations and communications, leveraging digital tools for efficiency.

Multitasking and Pressure Management:

• Effectively balance multiple tasks and responsibilities.
• Adapt to changing priorities and work efficiently under pressure to meet deadlines.

About You:

• Experience in a similar admissions or administrative role, ideally within an educational setting
• Excellent communication and interpersonal skills, with the ability to build relationships with parents, students, and staff
• Strong organizational skills and attention to detail
• Proficient in using databases and MS Office
• Ability to manage multiple tasks and work effectively under pressure
• A proactive, positive, and flexible approach to work
• Passionate about education and committed to supporting students and families

Education:

• Bachelor’s degree in Business Administration, Management, or a related field.

Experience:

• Minimum of 5 years experience in an administrative or operations role.

Skills:

• Bilingual proficiency in English and Arabic (both written and spoken).
• Strong communication skills with experience in drafting professional correspondence.
• Basic project management and procurement skills.
• Proficiency in office software (e.g., Microsoft Office Suite, Google Workspace) and adaptability to new digital tools and systems.
• Smart, proactive, and capable of managing digital transformation initiatives.
• Ability to handle confidential information with discretion.
• Strong organizational skills and attention to detail.

Working Conditions:

• Full-time position with occasional after-hours availability for calls and emails.
• Ability to work in a fast-paced environment and manage multiple priorities effectively.
• Reporting to Senior Operations Officer/ Director of Operations

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Context

The British School of Kuwait (BSK) traces its origins to 1978 when Madam Vera Al-Mutawa MBE and Mr Sadiq Al-Mutawa established a small kindergarten which became known as The Sunshine School.
Steady growth took place through the 1980s and, having recovered from the disruption of the 1990 invasion of Kuwait, by 1992 the school accommodated 550 Kindergarten and Primary age students. The decision having been made to serve the community at both Primary and Secondary levels, a move to the present site in Salwa took place and in September 1993, newly renamed, The British School of Kuwait opened to 900 students.
BSK currently provides a quality British curriculum education to students from Reception to Year 13. Our students come from more than 70 countries and follow the National Curriculum of England through to GCSE, IGCSE, AS and A Level qualifications. The school provides a structured, caring and happy environment for learning with excellent resourcing and a qualified, highly-trained and well-motivated staff.

BSO Accreditation

Mission

The mission of The British School of Kuwait (BSK) is to provide its students with the Best of British Education, an education that is rigorous, rounded and relevant.

Values

We are rigorous in setting and ensuring the achievement of high standards in all areas.
Our hard working students benefit from a rigorous approach to the optimisation of their academic and pastoral progress and are ambitious in the pursuit of the highest standards in their academic attainment and progress, attitudes to learning, personal and social development and extracurricular pursuits. Our dedicated teachers are rigorous in the planning and preparation of their teaching, in the assessment of their students’ work and in their reporting to parents. They are supported in their pursuit of excellence through a robust system of performance management and professional development.
We have long demonstrated a commitment to the breadth and balance that underpins the British education system. With respect to the curriculum, as well as teaching English and Arabic, Islamic Studies, Mathematics, Sciences, Geography, History, Modern Languages and PSHE, BSK also stresses the importance of disciplines such as Music, Drama, Art and Physical Education. Our extensive extracurricular program also ensures that our students have access to a wide range of enriching opportunities outside of the classroom.
The current and future relevance of the education students receive at BSK is paramount, and our efforts are geared toward ensuring that when they move on, our students are equipped with the knowledge, skills and confidence they require to be well-prepared in ever evolving and increasingly competitive environments. The curricular, pastoral and extracurricular programs on offer in order that they remain current and continue to bring additional value to the experiences enjoyed by students at BSK.

Aims

Our curriculum is based upon a clear set of aims which reflects our mission and values:

• to develop self-awareness, a positive self-image, and the confidence to take advantage of opportunities to develop their own talents and personalities in order to live as independent and self-motivated members of the community
• to develop lively enquiring minds, including the ability to question and argue rationally and to approach the solution of problems in an imaginative and methodical way
• to develop the skills necessary to work confidently and sensitively in collaboration with others
• to acquire the knowledge, skills and understanding relevant to adult life and employment in a fast-changing world
• to be able to comprehend information sensitively and communicate effectively
• to acquire a reasoned set of attitudes and to be able to respect other backgrounds and lifestyles
• to recognise, evaluate and learn from human achievement and aspirations
• to acquire an understanding of social, economic, political, scientific and technological issues, and the interdependence of individuals, groups and nations
• to appreciate a variety of aesthetic, creative and imaginative forms and to express themselves creatively
• to promote their own health, development and wellbeing
• to heighten their awareness and understanding of the environment and environmental issues and to encourage a sense of personal responsibility for environmental stewardship on local, regional and global scales