Jetfly

Client Administration Officer

Leudelange

FULL TIME

September 24, 2024

With 25 years of experience and 250,000 hours of flight time, Jetfly is a leader of fractional ownership in Europe for both business and private aviation. Our fleet of 65 Pilatus aircrafts is truly beyond comparison and is now the largest Pilatus fleet in the world.

Our company is a leader in its business and provides a high quality of service which has earned it a reputation in Europe. The headquarters is in Luxembourg at the Airport, and we employ more than 450 people, which includes 200 pilots.


We are seeking for a detail-oriented customer service specialist to take care of our contract management and participate to the billing activities. The ideal candidate will be rigorous and problem solving oriented. The candidate will report to the Client Administration Manager, part of our accounting department.



Responsibilities:

  • Maintain and update various databases related to contract’s management and invoicing.
  • Do contract’s opening, addendum, novation, call for funds, pro format invoices.
  • Answer to the requests of our co-owners in contractual and invoicing matters.
  • Establish accurate invoices according to company practices and flight specificities.
  • Prepare, post, verify, and record customer payments and transactions.
  • Ad-hoc tasks to support the contract management activity.


Profile:
We look for energetic and motivated people with can-do attitude and hunger to learn.
  • Diploma in business management or accounting.
  • 3+ years of relevant work experience.
  • Proven experience in managing client’s contracts.
  • Communication skills fostering relationships with internal and external stakeholders.
  • Strong organizational skills to manage multiple tasks and deadlines.
  • Fluent in French and intermediate level in English (B2).
  • Proficiency in Microsoft office and MS Excel.
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