Your team

Your role

• Be under the supervision of the Head of Department, act as the main contact person for the clients for whom you will be responsible for all their fund administration relations with the Bank.
• Coordinate, in collaboration with the Onboarding Funds team, the creation, structuring and implementation of investment funds at administrative, operational, and legal levels, guaranteeing high-quality services that meet the requirements of institutional clients.
• Assume the role of central coordinator for clients during the life of the fund, dealing with the various events that may affect it (e.g., merger, liquidation).
• Help establish a relationship of trust between the fund manager and the Account Relationship Managers for all purely operational requests.
• Offer customers personalized service by anticipating their needs but as well manage client expectations.
• Contribute to improving the products and services offered, by visiting customers and making constructive proposals.
• Responsibility for managing customers' NLP.
• Unite staff around a common vision and project, in cooperation with the department manager.

Your profile

• Master’s degree in Finance or Economics.
• Min 3 years' experience in Financial Services.

• Good understanding of fund administration.
• Good knowledge of financial markets and asset classes.
• Good knowledge of fund regulation.

• Excellent communication skills.
• Team spirit and teamwork.

• Fluent in French and English.
• German and/or Italian is a plus.
  

Note

Diversity & Inclusion