Purpose of the Job

Key Accountabilities

• Leading the local CLM team
• Aligning with senior management in the local markets, and local 2nd line of defence functions
• Implementing and steering the group CLM activities in the market
• Implementing the target operating model (group / local) and organizational structure fit for purpose to deliver the activities of the function; sourcing right talent from within / or outside Quintet
• Building-up infrastructure and governance to ensure consistent and up to date client data in-line with regulatory requirements
• Creating a CLM culture within the location

Knowledge and Experience

• Seasoned expert in Client Lifecyle Management, including deep knowledge in industry best practice client onboarding and client file review processes
• Experienced in leading and running client file remediation programs on business / group level
• Experience in client review/onboarding decision-making
• Deep understanding of Quintet`s status quo and setup (given role will require immediate step-in and leadership of client file remediation programs in local market)
• Experienced in leading a department within an international matrix organization

Attributes and Qualities

• Strong leadership skills
• Well-connected within the industry
• Positive mindset
• Entrepreneurial
• Take ownership
• Result driven
• Decisive
• High ethical value system
• Attention to detail and mission
• Strong delivery and organisational skills
• Experience in international / pan-European setup

Technical Skills

• Ideally experience with the local core banking systems
• Preferably knowledge of Asset servicing

Languages Skills

• English, another language (French, German or Dutch) would be a plus