Your future team

This is a fantastic opportunity if you are looking to start your HR career or take that next step on your HR journey. Working as an HR Management Assistant (f/m), you will be advising our Luxembourg employees on a wide variety of policies and processes. The successful candidate will enjoy working in a diverse business with an inclusive team culture where people are recognised for their contribution and encouraged to suggest changes that can improve our customer experience.

Your next challenge

• Be the first point of contact for our customer queries via phone, web chat and email providing high quality advice and guidance.
• Provide a client focused experience through the timely and accurate management of administrative processes, such as (but not limited to): Internal mobility, Onboarding processes, Coach/buddy allocation, integration/exit surveys, Maternity/paternity/adoption follow up, and other general administration processes.
• Ensure all system related actions are completed accurately and in time for payroll.
• Data management (overtime, KPIs, performance process, …).
• Support in producing Powerpoint slides deck on various HR topics.
• Participate in elaboration of internal HR communications.
• Schedule and organize meetings (integration, exit, long term leaves, performance process, …).
• Contribute to wider projects and initiatives within HR Services, as required.

Your skills

• The ability to demonstrate excellent customer service skills
• General helpdesk / call centre experience
• Experience of working in an administrative role
• Has attention to detail and a high level of organisational skills
• The ability to multitask across a range of processes and procedures, prioritising your workload according to individual deadlines
• Enjoy working in a busy, fast paced team environment
• Uses initiative to investigate queries and propose suitable solutions
• Experience of Word, Excel and Outlook is essential
• Knowledge of SAP or similar HR systems is desirable
• Fluency in French and English (any other language is an asset).

Join us and...

• Work alongside recognized experts
• Enjoy and promote diversity in our multicultural teams
• Experience our commitment towards CSR and have the chance to actively contribute to our daily efforts to have the best possible impact on our society
• Team up with dynamic and energetic young professionals within a challenging and knowledge sharing environment

What impact will you make?

Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you will find unrivalled opportunities to succeed and realize your full potential.

One of our firm-wide priorities is to deliver a globally uniform level of quality in our services so that our clients experience a consistent, exceptional Deloitte. To achieve this, global standards have been developed that define the most critical capabilities required by client service professionals across the globe. These help our professionals understand what is expected from them and to focus on their personal development.

With more than 120 partners and 2,300 employees, Deloitte Luxembourg is one of the Grand Duchy's largest, strongest and oldest professional services firms. For 70 years, our talented teams have been serving clients in various industries delivering high added-value offerings to national and international clients in audit and assurance, consulting, financial advisory, risk advisory, tax, and related services. Deloitte Luxembourg is part of the global Deloitte network.