Description

ISP Admissions Manager Role Profile


An amazing opportunity awaits you!


Are you passionate about education and eager to make a difference? We are seeking a dynamic Admissions Manager to help us grow our student body and collaborate with our dedicated educators to elevate our school to new heights. If you thrive in a learning environment and understand the key factors that influence education, we want you on our team!


As our Admissions Manager, you will inspire and work closely with colleagues, students, and parents, fostering a community of excellence and growth. If you are ready to take on this exciting challenge, and ready to grow with our school, then we have a community of passionate leaders, students, and parents eagerly looking forward to working with you!


Learning is at the heart of everything we do here at Tenby. We encourage our students to be curious, to take risks, to be resilient, and show creativity and adaptability in the learning process. We aim to be a place ‘where confidence grows’ so that our students take ownership of their learning and are ready to shape their futures through the Amazing Learning experiences we offer.


Tenby Schools Setia Eco Gardens


We are a unique campus, home to Tenby International School, which consists of a Primary and Secondary School (IPC, National Curriculum for England, CIE, IGCSE), and a Malaysian Private School, Sekolah Sri Tenby (Malaysian National Curriculum). The campus welcomes almost 1000 amazing students, aged from 3 to 16 years, and from over 60 nationalities. Our students go to universities, colleges, and careers of their choice both in Malaysia and overseas. Tenby has been a school’s group in Malaysia for over 60 years, and our strength is in our deep-rooted Asian values combined with our international outlook and the ability to offer students amazing global opportunities.


We believe in creating “Amazing Learning Experiences” for our communities. Working collaboratively to help children be ready for the world and the contribution they can make locally and globally.


We believe that all students learn through good struggles and this at times needs to be consolidated using a variety of teaching methods. Taking risks, being resilient and showing creativity and adaptability for all our communities is important in our learning process. Our students go onto some of the top universities in the world and if they don’t, go into careers and colleges of their choice.


ISP in Malaysia


Tenby Schools Setia Eco Gardens is proud to be part of International Schools Partnership (ISP) a fast-growing global schools’ group in six clusters across the world: Europe, Mexico & Central America, the Middle East, South America, Southeast Asia and the USA. Our regional cluster includes other Tenby schools across Malaysia. As a teacher you will be supported by the Head of Department, Senior Leadership teams and other learning clusters and networks both regionally and globally. We love to talk about learning at all levels, as this is at the core of everything we do!


This is an amazing opportunity for you to develop yourself, take a risk or two, meet other like-minded teachers, share learning practice and work collectively with a local and global team. We even have a global learning hub where you can share learning and leadership ideas so we can get better together.


Purpose of Role
The Admissions Manager acts as the school’s ambassador to prospective parents, students, and other stakeholders involved in the school selection process. This role focuses on leading student recruitment efforts and converting leads into enrolments. The position involves providing detailed information, advice, and guidance on admission criteria, while also managing the tasks essential for smooth and efficient admission operations.
ISP Principles
Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding and Health & Safety issues and acting and following up on all concerns appropriately.
Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others.
Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.
Are financially responsible. We make financial choices carefully based on the needs of the children, students and our schools.
Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement.


ISP Admissions Manager Key Responsibilities

• Develop Admission Plans: Create strategies to meet the school’s enrollment goals.
• Manage Admissions Team: Lead the team to provide excellent customer service to parents.
• Update Data: Ensure accurate data entry in the admissions system (Hubspot).
• Stay Informed: Keep the team updated on the school’s curriculum and offerings.
• Report and Analyze: Provide regular updates and data analysis to the Regional Office and Senior Leadership Team.
• Recruit Students: Meet student recruitment targets for the school.
• Provide Tours: Offer detailed school tours to prospective parents and students.
• Understand Trends: Stay informed about best practices and promotional trends.
• Assist with Visas: Help students and guardians with the visa process, including communication with the Ministry of Education and Immigration Department.
• Handle Inquiries: Respond promptly and professionally to all inquiries (walk-ins, calls, emails).
• Follow Up: Secure and follow up on appointments with prospective students.
• Develop Sales Opportunities: Identify and develop new sales opportunities.
• Maintain Contact: Keep in touch with prospective and existing students throughout the enrollment process.
• Participating in Events: Help organize and participate in student recruitment and marketing events.
• Special Assignments: Undertake special tasks and duties as needed.

Skills, Qualifications and Experience

• Degree Qualification: Relevant degree required.
• Experience: 2-3 years of relevant experience.
• Technical Knowledge: Proficiency in Microsoft technology;
• Interpersonal Skills: Strong interpersonal, communication, and problem-solving skills.
• Tech Enthusiasm: Passionate about modern technologies and eager to learn and improve.
• Professionalism: High levels of professionalism.
• Language Proficiency: Excellent oral and written English; Mandarin speaking is required.
• Communication Skills: Strong communication skills.

We offer:

• Competitive salary
• Medical outpatient and insurance benefits
• Personal Accident insurance coverage
• Fee reduction for children of employees

ISP Leadership Competencies
You consistently demonstrate and role-model the ISP Leadership Competencies in all that you do.

• Collaboration. Takes an active part in leading their school or region; is cooperative and a genuine team player, developing positive, supportive relationships with colleagues to solve problems and maximise opportunities.

• Learning & Getting Better. Continually demonstrates personal commitment and passion for learning and getting better using evidence and feedback; supporting others in their continual learning, development and growth.

• Innovation Leadership. Is good at creating an environment where ideas for learning initiatives and services are generated and is able to motivate and inspire others through the process of creation through to completion.

• Outcome driven. Can be counted on to find solutions. Is consistently looking to exceed goals and is focused on KPIs.

• Resilience. Can deal with setbacks and challenges calmly and effectively.

• Community Focus. Is committed to meeting and exceeding the needs and expectations of our students and their families.

• Integrity & Ethical Management. Has the ability to work ethically and with integrity; helps others feel valued; upholds and models the ISP Vision, Purpose and Principles.

• Leading & Inspiring Others. Supports, encourages and inspires students, colleagues and teams so that they give their best.

• Understanding People. Is a very good judge of talent, can objectively articulate the strengths and motivations of people inside or outside the organisation.

• Influencing & Communication. Consistently informs, influences and inspires students, parents and colleagues through timely and effective communication.

• Agile. Responds and adapts to changing circumstances; manages and solves problems by providing solutions in a climate of ambiguity.

• Strategic, Commercial & Financial Awareness. Has the ability to apply understanding of the business and industry to improve effectiveness and profitability.

• Planning & Decision Making. Makes decisions on the best course of action and then plans, organises, prioritises and balances resources to achieve the desired outcome.

• Diversity & Equity. Has the sensitivity, awareness and skill to understand the values, behaviours, attitudes and practices across cultures that supports all children and adults to learn and work effectively.

ISP Commitment to Safeguarding Principles
ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history.


ISP Commitment to Diversity, Equity, Inclusion, and Belonging
ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.


How to apply:
Interested candidates are invited to send in a letter of application including the reasons for applying together with a comprehensive CV, a recent passport-size photograph, and contact details of three referees (one of which must be from your current school) to hr.ecogardens@tenby.edu.my
For more information about Tenby schools please visit our website at www.tenby.edu.my


Early application is encouraged as we reserve the right to appoint before the closing date 8 November 2024.