Malaysia Job Openings

Sakura Recruit Malaysia

Assistant Service Manager (Machinery )

Kuala Lumpur

FULL TIME

November 3, 2024

  • Manage all after-sales operations, ensuring efficient service delivery
  • Lead and supervise a team of engineers, providing guidance and support in their daily activities
  • Execute the company strategic, direction for after-sales services, achieving KPI related to sales, profit and customer care
  • Maintain strong relationship with customers, ensuring their needs are met and issues are resolved promptly
  • Collaborate effectively with suppliers to ensure timely parts and service supports
  • Evaluate and monitor the performance of engineers, providing feedback and opportunities for improvement
  • Continuously seek to enhance the working environment and operational process
Job Requirements:
  • Bachelor or Master degree in Electrical Engineering, Mechanical Engineering or related field
  • More than 10 years of relevant experience in industries providing machinery sales and service
  • Strong management skills, with experience leading technical teams
  • Excellent management skills, with experience leading technical teams
  • Understanding of technology and applications in after-sales service
  • Strong communication skills, both verbal and written in Malay and English
Job Types: Full-time, Permanent
Pay: Up to RM11,000.00 per month
Benefits:
  • Opportunities for promotion
  • Professional development
Schedule:
  • Monday to Friday
Supplemental Pay:
  • Performance bonus
  • Yearly bonus
Education:
  • Bachelor's (Preferred)
Experience:
  • Machinery sales and service: 10 years (Preferred)
  • Service Engineer: 5 years (Preferred)
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