Apply for Billings and Collections Officer Role at NEXTDC

Malaysia Job Openings

NEXTDC

Billings and Collections Officer

Petaling Jaya

FULL TIME

October 22, 2024

Company Description
At NEXTDC we have been building the heart of Australia’s high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the broad requirements of local and international companies.
We are establishing a new data centre in Malaysia meeting the current and future digital needs of Malaysia by accelerating job skills, direct investment and economic prosperity.
At NEXTDC, we know that our success depends on the talents of our people and we foster a culture of continued learning and development. Our culture is built on collaboration and innovation, we are passionate about what we do and we are committed to our mission to be the leading customer-centric data centre services company.
Where Cloud lives and AI thrives

Job Description
As our Billings and Collection Officer you will be responsible for working with our customers to deliver a high-level of customer service ensuring both accurate billing and timely collections are met. You will also support our accounts payable teams at local and international level.
This is more than just collections, working directly with customers, suppliers, and internal staff, here you'll be a vital part of the finance team; being involved in releasing new processes, tools and procedures and utilising your inquisitive mind to expand your skillset and be supported to grow your knowledge and career.
You will be responsible for:

Investigating customer queries and disputes
Generating customer invoices and statements
Uploading invoices to customer portals
Implementing and identifying process improvements
Ensuring credit notes and discounts are appropriately treated
Data entry and processing of customer services

Qualifications

Strong alignment to NEXTDC’s values
Be motivated for success, providing second to none customer service
Curious, inquisitive, and open minded
A keen eye for detail, attention to all the finer details to get the job done accurately and effectively
You enjoy the ability to work solo, but enjoy the thrill being part of a collaborative team
Strong interpersonal skills and the ability to perform under pressure
Strong verbal and written communication skills in both English and Bahasa Malay

What you’ll bring:

Excellent customer service and communication skills
High level of accuracy and attention to detail
Intermediate to Advanced Excel skills
Workday or Salesforce knowledge is an advantage.

Additional Information

Opportunity to be a vital part of NEXTDC
Inclusive, diverse and values-driven working culture
Great opportunities to progress within our company (grow as we grow)

Our mission is to continue building a diverse and inclusive workforce which represents the communities in which we operate.
Make NEXTDC your next move.

We regret to inform you that this job opportunity is no longer available as it has expired

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