Malaysia Job Openings
TDCX (MY) Sdn. Bhd
Customer Service Specialist(Hospitality Industry) - 中文客服专员
FULL TIME
September 1, 2024
KPI: 500 (first 6 mon); 600 (after 6 mon); near 1000 (up skill)
Language allowance: NA
20-35 Per day for night shift allowance (Transportation off time)
Working Hours: 24/7 (5 days per week)
Location: KL Sentral area (Malaysia)
Requirements:
-SPM above
-1 year and above CS experience (inbound & outbound)
-Fluent in Mandarin (speaking, writing, reading)
-Able to work independently with minimal supervision
- Experience in managing chinese customers
- Able to speak Chinese and English with neutral accent
- Strong customer service mindset
- Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar and articulation)
- Serving 80% Chinese and 20% English customer
职位类型：全职, 终身制
薪资： RM3,000.00至RM5,000.00（每月 ）
申请截止日期： 09/12/2024
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