Job description
Urgent Hiring!
Position: Customer Service (Vietnam Speaker)
Location: Menara Bangkok Bank, Jalan Ampang, Kuala Lumpur, Malaysia (Located near to Monorail Bukit Nanas station)
Training & Allowance provided
5 working days
Key Responsibilities
-Attend incoming calls and respond to customer’s queries and requests in a courteous and professional manner, provide appropriate solutions and alternatives
-Providing high quality service to achieve customer satisfaction by resolving customer queries at first contact where possible.
-Communicating with service provider to solve technical related issue
-Responsible for achieving individual targets and goals whilst maintaining quality and compliance.
-Continuously strive to attain and exceed agreed productivity KPI
Job Type: Full-time
Pay: RM3,000.00 - RM5,000.00 per month
Schedule:

• Day shift

Education:

• Bachelor's (Preferred)

Experience:

• Customer Care Specialist: 1 year (Preferred)

Language:

• English (Preferred)
• Vietnamese (Preferred)