Role: Data Acquisition and Quality Administrator
Location: Kuala Lumpur, Malaysia
Job type: Full time, 1 year FTC– Hybrid


Why QS?


At QS, our culture fosters a flexible working environment that encourages our employees to own their career whilst personally and professionally thriving. We collaborate, respect, and support each other – and as a company, our values underpin these.


Our mission is to empower motivated people around the world to fulfil their potential through higher education, and to ensure everyone has the same opportunity to achieve that potential. We celebrate the diversity of our teams and believe through sharing our experiences we can learn from one another and become stronger together, which enables us to achieve our goal.


At QS, you’ll be responsible for implementing real change in the international higher education landscape, full of exciting and interesting challenges where you can drive positive impact across the business.


As a Data Acquisition and Quality Administrator, this is what you’ll be doing:


The role:


The Data Acquisition and Quality Administrator is a dynamic role where you’ll be at the heart of our
mission to enhance student experiences and streamline operations.
As a pivotal member of our team, you'll play a crucial role in revolutionising how we harness and
leverage student data from start to finish. Your innovative insights will be the driving force behind
optimizing every stage of the student journey, ensuring a seamless and impactful experience.


Role responsibilities:

• Respond to request to source new data assets, evaluate their relevance, quality, and reliability.
• Collaborate with the wider data teams to integrate acquired data into the organisation’s data systems.
• Gather data requirements from internal stakeholders and ensure acquired data meets business needs.
• Maintain QS data acquisition logs including detailed documentation of data sources, acquisition processes, and data quality measures.
• Deliver accurate and timely data processing, transformation, and input, including monitoring data integration flows, to enable data integrity in enquiry management and conversion activities.
• Manage a queue of data requests using internal systems (Jira, Zen Desk, etc), and complete tasks in line with internal service level agreements (SLAs).
• Identify and resolve data quality issues in compliance with data guidelines and protocols, within any systems used, and other integrated systems.
• Responsible for data monitoring, matching and reconciliation processes as required.
• Proactively identify and implement automation in data processing to increase process efficiency, reduce errors and improve operational performance.
• Implement process improvements based on data and insights to streamline and maximize conversion rates, operational efficiency, revenue enhancement and client satisfaction.
• Ensure up-to-date metadata and related business process documentation as required.
• Participate in creating user stories, test cases and other activities to support technical enhancements in student data systems, including any system used and other integrated systems.
• Have a good understanding of client data and mapping of data to QS systems
• Collaborate with Technology, Client, Student, Marketing, Finance, HR, etc. teams to manage data operations or data quality projects to ensure successful outcomes.
• Update regular reports on data acquisition activities, data quality status, and key performance indicators
• Adhere and advocate data privacy and confidentiality in line with the company’s Data Governance policies.
• Participate in Data Governance activities as needed.
• Any other additional duties as required.

Key skills and experience:


Essential

Preferred


So, who are we and what do we do?


QS is the world’s leading provider of services, analytics, insights, and intelligence to the global higher education sector - supporting university excellence across the world. Our student recruitment and enrolment solutions enable universities and business schools to connect with talented individuals seeking to further their academic progress and career development. Our portfolio of professional services includes consultancy, student mobility and academic partnerships management, and branding solutions. We publish highly visible and influential rankings of international universities, including the QS World University Rankings® which reaches a global audience of hundreds of millions of people.


Founded in 1990, our activities span across 50 countries, working with over 2000 of the world’s leading higher education institutions and over 12,000 employers.

Headquartered in London, QS has over 750 employees globally with offices in Australia, Malaysia, India, Romania, Singapore, France, Germany, and the USA. QS keeps growing organically, through acquisition and by recruiting top talent across key regions.


We take investing in our people very seriously.


As standard you will have:

• Competitive base salary
• Access to an annual bonus scheme (for qualifying roles only)
• 20 days annual leave, plus public holidays
• Generous maternity and paternity leave
• Access to an Employee Assistance Programme (EAP) and Mi Care health
• A vibrant social environment and multicultural and multinational culture

But that’s not all. Outside of these standard benefits we also offer resources to allow professional growth and wellness initiatives to nurture a healthy mindset:

• Free subscription to the Calm App – the #1 app for sleep, meditation, and relaxation
• A focus on welfare which is led by our global wellness team, with mental health first aiders globally
• Access to a variety of diversity and inclusion initiatives and groups
• Strong recognition and reward programs – including a peer-to-peer recognition platform, quarterly and annual QS Applaud Awards, Connect with your Career annual PD event
• Support for volunteering and study leave
• Free subscription to Linked In learning – with over 5000 courses and programmes at your fingertips
• Options to join our outstanding global Mentorship programme
• Brand new breakout and relaxing spaces in office

Like what you’ve heard? Great, apply now!


As a candidate, we know the application and interview process can be daunting and so it’s important that you have a great experience with us. Our dedicated Talent Team will work hard to ensure you are fully informed at all stages and you are really excited by this opportunity to do meaningful work in the education space.


Equal opportunities


QS Quacquarelli Symonds is proud to be a fair and equal organisation where everyone has the same opportunity to achieve their full potential, irrespective of their background or personal attributes. We celebrate our diversity and believe through sharing our experiences we can learn from one another, be stronger together, and enable our business to thrive.