Role: Net Suite Systems Manager
Location: Kuala Lumpur, Malaysia
Job type: Full time, Permanent – Hybrid


Why QS?


At QS, our culture fosters a flexible working environment that encourages our employees to own their career whilst personally and professionally thriving. We collaborate, respect and support each other – and as a company, our values underpin these.


Our mission is to empower motivated people around the world to fulfil their potential through higher education, and to ensure everyone has the same opportunity to achieve that potential. We celebrate the diversity of our teams and believe through sharing our experiences we can learn from one another and become stronger together, which enables us to achieve our goal.


At QS, you’ll be responsible for implementing real change in the international higher education landscape, full of exciting and interesting challenges where you can drive positive impact across the business.


As a Head of Net Suite Systems Manager, this is what you’ll be doing:


The role:


As the Net Suite Systems Manager, you will be at the forefront of managing and optimising the technology infrastructure that empowers our Finance and Governance team.


This critical role is accountable for overseeing the systems used to record transactions, generate reporting, and facilitate future business planning.


Currently, our primary systems are Net Suite and Workday Adaptive Planning. Your responsibility extends to creating efficiencies within the Finance team and across the broader business by implementing system enhancements and additional tools.


This role will help transform the finance systems landscape, driving efficiencies, and contributing to the overall success of our organisation. It will be key in shaping the future of financial technology within QS.


Role responsibilities:


System Management

• Take ownership of the Net Suite and Workday Adaptive Planning systems, ensuring they are effectively utilised for transaction recording, reporting, and future planning.
• Oversee system configurations, updates, and maintenance to ensure optimal performance and alignment with business needs.

Efficiency Enhancement

• Identify opportunities for efficiency improvement within the Finance team and across the organisation through the implementation of system enhancements and additional tools.
• Lead the development and execution of a comprehensive strategy to streamline processes and increase productivity.

Integration and Automation

• Collaborate with cross-functional teams to integrate finance systems with other business-critical applications.
• Drive automation initiatives to reduce manual efforts, enhance accuracy, and accelerate financial processes.

Team Leadership

• Lead and develop a team, providing guidance, mentorship, and fostering a collaborative and innovative work environment.
• Ensure continuous skill development and knowledge enhancement within the team.

User Training and Support

• Develop and deliver training programs to ensure Finance & Governance team members are proficient in utilising finance systems.
• Provide ongoing support to address user inquiries, troubleshoot issues, and optimize system utilisation.

Vendor Management

• Establish and maintain effective relationships with system vendors, ensuring timely support, updates, and resolution of any issues.
• Stay abreast of new features and capabilities within finance systems and evaluate their applicability to the organisation.

Security and Compliance

• Implement and enforce robust security measures to safeguard financial data.
• Ensure that finance systems comply with relevant regulations and industry standards.
• Any other additional duties as required.

Key skills and experience:

• Bachelor's degree in information technology, Finance, or a related field. MBA or relevant certifications (e.g., Net Suite, Workday) are a plus.
• Proven experience in managing finance systems, preferably Net Suite and Workday Adaptive Planning.
• Strong project management skills with a track record of successful system implementations and enhancements.
• Demonstrated leadership experience, with the ability to inspire and develop a team.
• Excellent communication and interpersonal skills.
• Strategic thinker with a keen understanding of the intersection between technology and finance.
• Detail-oriented with a focus on data accuracy and system reliability.
• Proactive problem-solving orientation.
• Ability to thrive in a dynamic and fast-paced environment.

So, who are we and what do we do?


QS is the world’s leading provider of services, analytics, insights, and intelligence to the global higher education sector - supporting university excellence across the world. Our student recruitment and enrolment solutions enable universities and business schools to connect with talented individuals seeking to further their academic progress and career development. Our portfolio of professional services includes consultancy, student mobility and academic partnerships management, and branding solutions. We publish highly visible and influential rankings of international universities, including the QS World University Rankings® which reaches a global audience of hundreds of millions of people.


Founded in 1990, our activities span across 50 countries, working with over 2,000 of the world’s leading higher education institutions and over 12,000 employers.

Headquartered in London, QS has over 750 employees globally with offices in Australia, Malaysia, India, Romania, Singapore, France, Germany, and the USA. QS keeps growing organically, through acquisition and by recruiting top talent across key regions.


We take investing in our people very seriously.


As standard you will have:

• Competitive base salary
• Access to an annual bonus scheme (for qualifying roles only)
• 20 days annual leave, plus public holidays
• Generous maternity and paternity leave
• Access to an Employee Assistance Programme (EAP) and Mi Care health
• A vibrant social environment and multicultural and multinational culture

But that’s not all. Outside of these standard benefits we also offer resources to allow professional growth and wellness initiatives to nurture a healthy mindset:

• Free subscription to the Calm App – the #1 app for sleep, meditation, and relaxation
• A focus on welfare which is led by our global wellness team, with mental health first aiders globally
• Access to a variety of diversity and inclusion initiatives and groups
• Strong recognition and reward programs – including a peer-to-peer recognition platform, quarterly and annual QS Applaud Awards, Connect with your Career annual PD event
• Support for volunteering and study leave
• Free subscription to Linked In learning – with over 5000 courses and programmes at your fingertips
• Options to join our outstanding global Mentorship programme
• Brand new breakout and relaxing spaces in office

Like what you’ve heard? Great, apply now!


As a candidate, we know the application and interview process can be daunting and so it’s important that you have a great experience with us. Our dedicated Talent Team will work hard to ensure you are fully informed at all stages and you are really excited by this opportunity to do meaningful work in the education space.


Equal opportunities


QS Quacquarelli Symonds is proud to be a fair and equal organisation where everyone has the same opportunity to achieve their full potential, irrespective of their background or personal attributes. We celebrate our diversity and believe through sharing our experiences we can learn from one another, be stronger together, and enable our business to thrive.


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