E-commerce Account Management

• Manage online marketplaces such as Lazada, Shopee, Tik Tok, etc.
• Oversee the daily operations of the online store, including SKU updates, pricing adjustments, order synchronization, and banner management.
• Coordinate and supervise order fulfillment, monitor packaging processes, and ensure timely delivery to customers.
• Respond promptly and professionally to customer inquiries.
• Assist with customer inquiries, requests, complaints, and after-sales support.
• Plan, execute, and monitor online campaigns and promotional activities for e-commerce platforms and marketplaces.
• Collaborate closely with Key Account Managers from the platforms to analyze and implement effective sales and marketing strategies.
• Report on, analyze, and refine online marketing strategies in alignment with ongoing company campaigns.
• Track daily performance metrics against established KPIs

Requirements

• Must hold at least a Diploma in Business Administration, Marketing, Public Relations, Multimedia Arts, or a related field.

Benefits & Others

• Attendance Bonus
• Career Progression Opportunities
• Parking facilities

Working Location & Hours:

• Monday to Friday; 10:00 AM - 7:00 PM
• Emhub, Kota Damansara

Job Type: Full-time, Permanent
Salary: RM3,000.00 - RM3,500.00 per month

• Experience in a related field is an added advantage.
• Required languages: English, Bahasa Malaysia.
• Excellent oral and written communication skills.
• Strong proficiency in Microsoft Office, particularly Excel and Word.

Job Types: Full-time, Permanent
Pay: RM3,000.00 - RM3,500.00 per month
Benefits:

• Flexible schedule
• Free parking

Schedule:

• Monday to Friday

Supplemental Pay:

• Overtime pay

Expected Start Date: 11/01/2024