Malaysia Job Openings

YouTrip Singapore

Fraud Analyst

Kuala Lumpur

FULL TIME

October 22, 2024

We Are
You Trip is at the forefront of Asia's financial revolution, defining the future of digital finance with its leading multi-currency payment platform. Launched in 2018, You Trip has swiftly ascended as a powerhouse, orchestrating billions in transactions annually and securing the trust of millions. With innovative solutions like You Trip for consumers and You Biz for businesses, we offer unmatched financial ease and cost-effectiveness. Fresh off a successful US$50 million Series B funding round led by Lightspeed Venture, we're setting new benchmarks in the digital financial services sector.


At the heart of our mission is a commitment to eliminate financial borders across Asia, propelling us into the next wave of digital finance.


You will:
  • Conduct ongoing fraud alert reviews to identify for fraudulent charges using Fraud Monitoring System (“FMS”) for our consumer and business segments in Singapore and regionally.
  • Perform investigations and analysis of all cardholders disputed transactions and make appropriate decisions on next steps, minimising financial losses without compromising customer experience.
  • Collaborate with other key business functions to ensure a smooth end-to-end internal process to achieve customer satisfaction and safeguard company’s and users’ interests.
  • Proactively identify new fraud patterns, fraudulent merchants and merchant/acquirer points of compromise for reporting to the Team Lead for remediation measures.
  • Perform any other ad-hoc compliance duties.


You are:
  • Fraud enthusiast – you are an astute investigator with an unwavering commitment to detecting and preventing fraudulent transactions.
  • Analytical & detail-oriented thinker – you possess excellent problem-solving skills with demonstrated experience in solving complex business with analytical thinking. You have the natural tendency to always focus on details and hate to miss out on specifics.
  • Travel enthusiast – you are a passionate traveller and understand the psychology of traveller, in particular when it comes overseas spending behavior and its associated risks.
  • Fearless self-starter – you are not afraid to suggest and implement new initiatives to tackle complex business issues, as long as the rationale are logical and sound. You do not mind getting your hands dirty in order to get things done in tight timeline.


What can you expect from us?
  • A free hand to innovate and continuously develop new processes
  • Be part of the growth team of the Singapore business
  • Access to deep bench of technical and business experts to work together
  • Working with an entrepreneurial team of people in Singapore, Malaysia, Hong Kong, and Thailand


To apply:
If you are interested in this position, please send your resume to wearehiring@you.co quoting Fraud Analyst in the subject header.
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