Global Client Support & Mobility Specialist (Immigration)

Malaysia Job Openings

AGENSI PEKERJAAN TERRA STAFFING SOLUTIONS SDN BHD

Kuala Lumpur

FULL TIME

October 14, 2024

Location: Our office is located nearby KLCC in Kuala Lumpur, Malaysia
No. of Headcounts: 2
We are looking for a detail-oriented and highly organized Global Client Support & Mobility Specialist to join our team in Kuala Lumpur. The ideal candidate will have a strong background in visa and work permit processing, along with experience in managing administrative duties. Prior experience in business licensing submissions and related processes is a strong advantage. The role involves maintaining excellent client relationships, ensuring compliance with regulatory requirements, and providing exceptional support to foreign nationals throughout the entire visa and work permit process.
Role & Responsibilities

Communicate and maintain relationships with our clients both foreign and local.
Prepare and compile accurate and complete visa applications for review beforecommunicating with clients and preparing for submission
Prepare required documentation for visa and work permit applications and followup with relevant local authorities as and when required under ESD, MIDA and MDEC
Coordinate visa and work permit process of foreign nationals and all other related
documentation, promptly respond to request as required, proactively provide services, and ensure good services experience with clients for ESD
Compilation and submission of all related documents related for business licensing
Compile and scan all related receipts and assist the team with invoicing and followup when necessary
Facilitate all administrative duties and foreign nationals visa application, maintain the database in company’s corporate mobilisation/demobilisation services and follow-up with the necessary departmentsglobal client support team; help to improve define processes and ensuring regulatory compliance, able to identify potential issues that may cause delay or anticipation of deferral and raise the matter promptly to the Head of Department.

Qualifications

Maintain and regularly update respective data base system of client development
Prepare submission for all related documents for business licensing complaint
Track and monitor follow-up post submission request from immigration
Candidate must possess at least a Bachelor’s Degree in Human Resource or anyother equivalent field
Minimum 1 year of working experience in Malaysia Immigration visa processing
Compilation and submission of all related documents related for business licensing
Compile and scan all related receipts and assist the team with invoicing and followup when necessary
Maintain and regularly update respective data base system of client development
Prepare submission for all related documents for business licensing complaint
Track and monitor follow-up post submission request from immigration
Well versed in understanding specific visa/work permit processes
Strong time management skills, well organised and motivated to exceed expectations
Demonstrate excellent communications skills and adapt good communication skills to meet our clients’needs
Familiar with the Malaysia Immigration ESD/MDEC/MIDA work permit application & processes
Good command of English and Bahasa languages in both written and spoken
Able to work as a team and independently and must be proactive
Good email writing skills is highly important and candidate must have the ability to work independently
Good computer knowledge and able to use microsoft outlook,powerpoint,excel,word,etc proficiently.
Must have strong Data-entry skills,Problem solving skills and must be detail-oriented

Work Arrangements

Location: Office-based in Kuala Lumpur, Malaysia.
Working Hours:
Monday to Thursday: 9:00 am – 6:00 pm
Friday: 9:00 am – 5:30 pm

Job Allowances & Benefits:

Mobile phone allowance
Health insurance
Career Advancement opportunities
Free Coffee, Tea and Snacks in the office

Salary Range
RM2,000 to RM4,500 per month,commensurate with experience and qualifications.
Job Type: Full-time
Pay: RM2,000.00 - RM4,500.00 per month
Benefits:

Cell phone reimbursement
Health insurance
Opportunities for promotion
Professional development

Schedule:

Day shift
Monday to Friday

Supplemental Pay:

Performance bonus

Ability to commute/relocate:

Kuala Lumpur: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

What is your notice period? (REQUIRED)
What is your last drawn salary? (REQUIRED)
What is your expected salary? (REQUIRED)
Do you have minimum 2 o 3 years working with 3 years working experience in Malaysia Immigration visa processing?
Are you familiar/proficient with the Malaysia Immigration ESD/MDEC/MIDA work permit application?
Are you fluent/proficient in both English and Bahasa malaysia(malay) language in both written and spoken?
Do you have good/excellent email writing skills?
Are you able to work independently and as a team whenever required?

We regret to inform you that this job opportunity is no longer available as it has expired

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