Malaysia Job Openings
Golden Roof Hotel Sunway Ipoh
Hotel Front Office Assistant
Ipoh
FULL TIME
September 8, 2024
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
- Candidate must possess at least a Primary/Secondary School/SPM/"O" Level, any field.
- Required language(s): Bahasa Malaysia, English
- Pleasant personality and positive working attitude.
- Must be willing to work on shift including working on weekends and public holidays.
Pay: RM1,500.00 - RM1,600.00 per month
Benefits:
- Opportunities for promotion
- Rotational shift
- Attendance bonus
- Overtime pay
- STM/STPM (Preferred)
- Hotel: 1 year (Preferred)
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