Main Duties and Responsibility in Summary:
The role will be responsible for the overall IT technical support and maintenance for all Morimatsu Dialog locations in Malaysia. He/She will be working together with internal and external IT service provider to provide quality technical support to end users.
Duties and responsibilities:

• Install and configure computer hardware, software, servers, networks and applications

• Continuously monitor and maintain systems and networks

• Respond to technical support calls from other staff members or clients and communicate how to resolve issues

• Identifies, researches, and resolves technical problems onsite and remote

• Mob/Demob, delivery, setup and relocation of computer peripherals

• Handling tasks assigned by Immediate Superior as and when required.

Knowledge & skills required:

• Education qualification: Degree in Information Technology/Computer Studies or equivalent such as CCNA/ networking/ infrastructures

• Years of relevant working experience :Minimum 5 years or more in technical IT Operations field role

• Relevant skills and knowledge: Sound technical knowledge in IT technical operations

• Personality Quality: Possess an aptitude for acquiring new technical skills and knowledge

• Multi-task, committed in performing the tasks assigned

• Good at English writing and Fluent oral English, Nice to have: Good at oral mandarin.

Job Type: Contract
Contract length: 24 months
Pay: RM9,000.00 - RM12,000.00 per month
Benefits:

• Professional development

Schedule:

• Monday to Friday

Supplemental Pay:

• Performance bonus