Our client, is a subsidiary of a Hong Kong public listed company and a China state-owned company is a one-stop logistics solutions provide which include Freight Forwarding (which covers customs clearance and haulage), Project Logistics, Contract Logistics, Cross-Border e-Commerce Logistics and other services.
Job Summary:
The IT Manager is responsible for the successful delivery and implementation of various systems such as Warehouse Management System (WMS), Transportation Management System (TMS), and Freight Forwarding System (FFS) for new customers and using these systems as operation enablers. He/she shall also provide 1st level support to users, trouble shoot problems, liaise with the outsourced vendor on issues or new requirements, etc. Also, to support IT requirements for Malaysia HQ.
Responsibilities:

• Work closely with business leaders and clients to analyse and document client requirements
• Provide both functional and business process expertise in fulfilling clients’ business and operation requirements
• Lead the implementation, testing, usage, troubleshooting, and reporting of all systems modules, functions, interfaces, etc.
• Ensure quality infrastructure, stable network, and adequate connectivity across the entire company to access all systems
• Provide 1st level support to users
• Liaise with regional IT team and IT vendors, and responsible to manage all communication
• Design system solutions and improve existing solutions to increase operation efficiencies
• Provide support to business development team, involve in RFPs/RFQs and make presentations to clients

Requirements:

• Bachelor’s degree or diploma in Computer Science, Information Systems,or similar IT studies
• Proficiency in various logistics or supply chain systems such as WMS, TMS, FFS.
• At least 8 years working experience with 2-4 years project implementation in similar role/position in 3 PL company for customers
• Good interpersonal, analytical & troubleshooting skills.
• Strong verbal and written communication
• Must be able to work independently
• Proficiency in English and Mandarin (reading, writing, and spoken)
• 5-days week

Salary RM9,000 to RM12,000, to commensurate with experience