Malaysia Job Openings

QuessGlobal (Malaysia) Sdn Bhd

Live Chat cum Customer Service Support

Subang Jaya

September 6, 2024

10 am -7.30 PM ( break 1 hour )
Monday and Sunday / 2 days OFF
Salary
RM2,400
RM100 Individual KPI Allowance
RM500 Team-Based Quarterly Bonus
Job Scope:
  • Responsible to ensure customer satisfaction in providing service information and enquiries, complaints and feedbacks are attended promptly in a professional manner.
  • Handle inbound customers' inquiries & requests via voice & alternate channels (eg. Whatsapp, chat, email) regarding Products e.g billing inquiries, technical inquiries and general inquiries.
  • To gather from the customer all the necessary information to fulfill their requirement and enter accurately into the appropriate system.
  • Responsible to ensure customer’s satisfaction in form of courteous and prompt service and update customers with accurate information.
  • Any other tasks as assigned by Supervisor.
*
Prefer candidates who have experience in handling Live Chat and good in English is a plus.
Interested and experience candidates apply now via Whats App Ms Lava 011-35630124
Job Type: Contract
Contract length: 12 months
Pay: RM2,400.00 per month
Experience:
  • Live Chat / Customer Service: 1 year (Required)
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