Malaysia Job Openings
QuessGlobal (Malaysia) Sdn Bhd
Live Chat cum Customer Service Support
Subang Jaya
September 6, 2024
Monday and Sunday / 2 days OFF
Salary
RM2,400
RM100 Individual KPI Allowance
RM500 Team-Based Quarterly Bonus
Job Scope:
- Responsible to ensure customer satisfaction in providing service information and enquiries, complaints and feedbacks are attended promptly in a professional manner.
- Handle inbound customers' inquiries & requests via voice & alternate channels (eg. Whatsapp, chat, email) regarding Products e.g billing inquiries, technical inquiries and general inquiries.
- To gather from the customer all the necessary information to fulfill their requirement and enter accurately into the appropriate system.
- Responsible to ensure customer’s satisfaction in form of courteous and prompt service and update customers with accurate information.
- Any other tasks as assigned by Supervisor.
Prefer candidates who have experience in handling Live Chat and good in English is a plus.
Interested and experience candidates apply now via Whats App Ms Lava 011-35630124
Job Type: Contract
Contract length: 12 months
Pay: RM2,400.00 per month
Experience:
- Live Chat / Customer Service: 1 year (Required)
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