Malaysia Airlines

Manager Accident and Incident Investigation

Kuala Lumpur

November 1, 2024

Reports To
Head, Corporate Safety Oversight
Role Purpose
Accountable for the effective implementation and maintenance of the Risk Management programme through effective incident and accident investigation to ensure safe and secure operation.
Key Accountability
  • Implementation of the Risk Management programme including the effective corrective and preventive actions as applicable;
  • Incident & Accident Investigation as assigned in accordance with ICAO Annex 13 and company procedures;
  • Responsible for the performance of the Incident & Accident Investigation.
  • Conduct Safety Investigation of accidents, incidents and irregularities related to operations of flight;
  • To put in place timely and effective control measures to mitigate risk associated with aircraft operation to an Acceptable Level of Safety Performance (ALo SP);
  • Complete the closure of safety investigation and effective implementation of corrective action/recommendation related to aircraft/ground operations;
  • Communicate and coordinate with appropriate operational managers/BU's in addressing the emerging risk related to aircraft operations, accurate review, entering risk rating and assignment of occurrence reports;
  • To ensure significant issues arising from risk management are subjected to management review;
  • Monitor safety anchor persons activities to ensure accurate review, entering, risk rating and assignment;
  • Responsible for the performance of the safety investigation and corrective action/ recommendation closure;
  • Provide Safety investigation related information for dissemination via safety magazine/ newsletter;
  • Any other relevant tasks as assigned by Head CSO.
Qualifications & Working Experience
  • Degree in any field with 10 years of working experience.
  • Diploma in any field.
  • Pilot, engineer or qualified safety professional with a minimum 10 years related experience.
  • Incident/accident investigator training or qualification.
  • Human Factors and/or safety management system qualification.
  • Tertiary qualification is preferred.
  • Skills & Knowledge
  • Able to conduct accident/incident investigation internally, assist external or state investigator and generate investigation reports in accordance to the procedures.
  • Able to perform effective risk management activities across the organization, in coordination with respective BU's Safety Anchor Person/ respective HOD.
  • Adequate knowledge in the implementation of Safety Management System, which includes safety policy development, risk management activities, safety assurance, and promotion.
  • Good statistical analysis skill.
  • Inculcating safety and compliance behavior/culture among operational staff to minimize or avoid preventable incidents and accidents at work place.
  • Be Lead Investigator on safety investigations when assigned by Head, CSO.
  • Edit occurrence report data to ensure its integrity and accuracy.
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