Service, Admin Executive is a key role responsible for providing essential administrative and operational support to ensure the smooth functioning of the organization. This position involves a combination of administrative tasks, customer service, and coordination with various departments.
Roles & Responsibilities:

• Assisting senior to manage daily service operation tasks, service jobs assignment
• Process and maintain daily work orders / jobs assignment with accurate service records
• Handle internal and external customers’ or service team members’ feedback and inquiries
• Familiarity with service management and people management and office productivity tools
• Resolve in timely manner without supervision.
• Attention to details and strong organizational skills

To Be a Successful Candidate:

• Diploma in business management or equivalent.
• Know-how to handle complex people management.
• Good knowledge on Microsoft Office suite and operating systems.
• Leading team or handling service teams.
• Strong communication skills.
• Working experience on home appliances or similar service industries.
• Problem-solving skills and ability to work well in a team.
• Able to read, write and speak in Bahasa and English.
• Basic customer service and communication skills.

Job Type: Full-time
Pay: Up to RM2,800.00 per month
Schedule:

• Monday to Friday

Ability to commute/relocate:

• Shah Alam: Reliably commute or planning to relocate before starting work (Preferred)

Language:

• Bahasa (Preferred)
• English (Preferred)