Training Management Services (TMS) Administrator
About the Role
Join our team as a vital contributor to our Training Management Services (TMS) team in Malaysia. We're seeking dedicated, customer-focused individuals to support the efficient delivery of our services to clients in maritime, oil and gas, renewable energy, and industrial sectors.
Who We Are
Rely On Nutec's Training Management Services (TMS) empowers companies to handle training, competence, and compliance needs, enabling them to focus on their core operations.
Your Role
As a TMS Administrator, you'll be instrumental in ensuring the smooth and top-quality delivery of Training Management Services. Your attention to detail, proactive approach, and passion for precise work will drive client and team satisfaction.
Key Responsibilities

• Execute administrative tasks like registrations, data extraction, and quality control for impeccable service delivery.
• Provide outstanding customer service, supporting clients with their TMS requirements.
• Address incoming queries and requests from both clients and team members.
• Collaborate effectively within the TMS team as needed.

What We Require

• Diploma or degree in a related administrative discipline.
• Strong communication skills, both written and verbal, in English.
• Proven experience in administrative activities, including database management, recordkeeping, and reporting.
• Demonstrated proficiency in customer service operations, encompassing effective communication, issue resolution, and client satisfaction.
• Exceptional organizational skills to manage varied workloads and prioritize for optimal service quality.
• Proficiency in IT systems, particularly Office365.

Benefits

• Comprehensive medical benefits, including outpatient coverage up to RM1,000 and Group Insurance Coverage.
• Engaging team activities to foster a spirited work environment.
• Financial security through EPF (Employees Provident Fund) and SOCSO (Social Security Organization) contributions.
• Annual leave allocation to encourage work-life balance.

About Rely On Nutec
Rely On Nutec is a global leader in safety and competence services, committed to safeguarding lives and the environment. With over 50 years of experience and a cutting-edge approach to technology, we partner with customers worldwide, ensuring a safe workplace and environmental protection.
Join Our Diverse Team
We are an equal opportunity employer and value diversity. We welcome applications from qualified individuals, embracing differences in gender, religion, race, ethnicity, disability, sexual orientation, age, and more. Diversity fuels our culture, and we invite you to be part of this inclusive environment.
Job Type: Full-time
Pay: From RM2,200.00 per month
Benefits:

• Health insurance
• Professional development

Schedule:

• Monday to Friday

Supplemental Pay:

• Overtime pay
• Performance bonus
• Retention bonus

Experience:

• Customer support: 1 year (Preferred)