Mexico Job Openings
Vishay
Customer Service Representative
Guadalajara
October 8, 2024
Guadalajara, MX, Mexico | Customer Service
Job Description
The Customer Service Inside Sales team provides value add by: Investigating prospective accounts and approaching customers remotely to identify new leads, or up-selling/cross-selling opportunities. Introducing customers in the product and after sales service program, identifying customer needs and selling solutions. Handling inbound requests for product information, and direct customers to website or other company resources. Creating activity reports and recommendations for further actions, and collaborating with both Sales and Engineering to maximize upgrade-orders. A job at this level: Sells low- to medium volume (commoditized) product program and services, or serves small, but different business clients (onsite or remote). Plans own work and activities according to respective plans. Approaches stakeholder actively to provide basic information and supports in utilizing organization's infrastructure or services. Plans and coordinates services to fulfill stakeholder expectations, and ensures continuous optimization of all stakeholder related processes. Performs independent judgement on subjects of relevance for the process assigned
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