Document Collection Specialist for Consumer Law Firm (WFH Anywhere In Mexico)

Mexico Job Openings

Stone Law Group

FULL TIME

October 20, 2024

Overview: We are seeking a detail-oriented Document Collection Specialist to assist consumer bankruptcy clients in gathering the necessary documents to analyze their case, prepare bankruptcy paperwork, and ensure timely case filing. This is a remote position, where professionalism, accuracy, and confidentiality are critical.
Key Responsibilities:

Guide clients through the document collection process, explaining the importance of each document and answering any questions.
Maintain regular communication with clients to track their progress in gathering necessary paperwork.
Organize and verify all collected documents to ensure accuracy and completeness.
Work closely with the legal team to ensure that all client documents are submitted on time for case analysis and preparation.
Follow up with clients who are missing required documents, keeping track of deadlines.

Requirements:

Strong communication skills, with the ability to explain detailed requirements in a way clients can easily understand.
Excellent organizational and time-management skills.
High level of attention to detail to ensure the accuracy of collected documents.
Ability to take feedback, direction, and guidance to continuously improve performance.
Professional appearance and demeanor during Zoom video conference or telephone communications.
A quiet, private home workspace, high-speed and reliable internet, and reliable power.
Ability to work Monday through Friday from 8:30 AM to 5:30 PM Arizona time, excluding U.S.-recognized holidays.
Experience in client-facing roles, ideally in customer service, administration, or similar settings.

Preferred Qualifications:

Conversational command of English.
College education is preferred, but not required.

Compensation:

Base salary: 16,000 MXN per month, with a generous performance-based structure.
Performance bonuses will allow well-performing candidates to earn over 32,000 MXN monthly within six months.
This is a contract position. The specialist will be responsible for their own internet, power, taxes, health insurance, etc.

Probationary Period:

The first 90 days serve as a probationary period, during which no more than two absences without prior notice are allowed.

Work Environment:

Working in public or non-private spaces is not allowed to maintain confidentiality.

Our Firm’s Mission: We believe in helping every client navigate the bankruptcy process successfully. This role is essential in ensuring clients can easily gather the documents needed to move forward with their cases. We pride ourselves on providing excellent service and results for our clients.
Job Type: Full-time
Pay: $16,000.00 - $32,000.00 per month
Work Location: Remote

We regret to inform you that this job opportunity is no longer available as it has expired

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