Customs Clearance Admin

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

Global Forwarding Freight – Morocco has an opening for a Customs Clearance Admin where you will support administration of customs and trade compliance activities to provide clearance of freight documentation through the relevant customs authorities in line with business strategy and objectives, corporate guidelines and policies. Join us now in connecting people and improving lives.

In this Customs Clearance Admin position

• You will under supervision, support delivery of customs and trade compliance processes and activities to optimize service and cost performance for customs clearance.
• You will provide administrative support for import/ export documentation such as receiving, reconciling, consolidating/ summarizing documents, and information.
• You will perform data capturing activities, feed data into customs operating system and set up master data for transactions.
• You will conduct pre-alert screenings of paperwork, update documentation/ standard operating procedures and support in documentation archiving processes.
• You will execute filing of customs entries and post-entry work/ transactions.
• You will update and maintain customer part lists.
• You will track performance targets, update shipment information and physical status.
• You will research duty, tax and billing issues/ discrepancies raised by internal and external customers.
• You will undertake best practices and quality audits to ensure adherence to set quality, accuracy, and timeliness of activities.
• You will gather and collate data to draft reports and updates for performance monitoring to support other team members.
• You will achieve compliance with established regulations and ensure proper usage of customs processes and policies.
• You will resolve recurring issues faced during delivery as per defined processes, systems and methods.
• You will research, identify, and obtain the permits, licenses, and certificates required for customs clearance and general customs formalities.
• You will advise customers on legal (e.g. trade compliance - shipments to sanctioned countries) and customs topics.
• You will contact customs authorities.
• You will explain facts, practices, policies, etc. to others within the organization adhering to narrowly defined procedures, standards, and guidelines.
• You will support and interact primarily with colleagues of own team.
• You will communicate information that requires some explanation or interpretation.
• You will address task-related issues appropriately to maintain work relationships.

Now, here’s what we need from you

• You must hold any one of the following qualification: vocational, specialized, technical or certification
• 2 years’ experience or less

We offer:

• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
• Possible further career development
• Competitive salary

Why join DHL Global Forwarding?

We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html


Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.

We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:

• The largest global network with more than ~30,000 passionate employees
• The most efficient processes and fastest response times
• The best solutions and best customer service

Our Vision: The Logistics Company for the World.
Our Mission: Excellence. Simply Delivered.
Our Purpose: Connecting People, improving lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Work Authorization

DHL Global Forwarding will only employ those who are legally authorized to work in Morocco. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.


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