Netherlands Job Openings
CCS Cleaning Services
Area Manager
FULL TIME
August 26, 2024
Key Responsibilities :
- Oversee daily housekeeping operations across three hotels, ensuring all areas are cleaned to the highest standards.
- Lead, train, and develop housekeeping teams at each location, fostering a positive and productive work environment.
- Conduct regular meetings with housekeeping staff to address concerns, share updates, and provide feedback.
- Conduct routine inspections of guest rooms, public areas, and back-of-house to ensure cleanliness and adherence to brand standards.
- Address and resolve any issues related to cleanliness or housekeeping services promptly.
- Implement quality assurance processes and monitor performance through regular audits.
- Manage staffing levels to meet the operational needs of each hotel, including scheduling, shift management, and task assignments.
- Handle recruitment, onboarding, and training of new housekeeping staff.
- Ensure compliance with labor laws, health and safety regulations, and company policies.
- Optimize housekeeping procedures to improve efficiency and reduce costs without compromising quality.
- Coordinate with the hotel's management teams to align housekeeping services with occupancy levels and special events.
- Monitor and manage inventory levels for cleaning supplies, linens, and equipment across all three hotels.
- Work closely with hotel management to address guest feedback related to housekeeping and ensure a high level of guest satisfaction.
- Implement initiatives to enhance the guest experience through superior housekeeping services.
- Prepare and submit regular reports on housekeeping operations, including staffing, inventory, and performance metrics.
- Maintain open lines of communication with hotel managers, ensuring alignment on operational goals and standards.
- Escalate any significant issues to the Regional Housekeeping Manager as needed.
Qualitications And Skills :
- High school diploma or equivalent; a degree in Hospitality Management or related field is a plus.
- Minimum of 3-5 years of experience in housekeeping management, with at least 2 years in a supervisory role, preferably within the hospitality industry.
- Experience managing multiple locations or properties is highly desirable.
- Strong leadership and team management skills, with the ability to motivate and develop staff.
- Excellent attention to detail and a commitment to maintaining high standards of cleanliness.
- Strong organizational and time management skills, with the ability to manage multiple priorities.
- Effective communication and interpersonal skills, with the ability to interact with staff and guests professionally.
- Proficiency in using housekeeping management systems and software.
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