Netherlands Job Openings

Waldorf Astoria Amsterdam

Commis de Rang | Spectrum**

PART TIME

November 15, 2024

Welcome to the timeless luxury world of Waldorf Astoria
Around the globe, Waldorf Astoria Hotels & Resorts reflects the culture and history of their timeless locations, as well as fresh, modern expressions of Waldorf Astoria's rich legacy. Waldorf Astoria provides guests the exceptional environment and the personalized attention of true Waldorf service that creates a singular experience. If you understand the value of personalized attention and know how craft unexpected moments with a rich level of customer service, you may just be the Trainee we are looking for. Once you enter the marvelous world of Waldorf Astoria Hotels & Resorts, you are part of our promise to deliver Guests a single rich experience at every extraordinary place they visit.
A Commis de Rang (Spectrum**) at Waldorf Astoria Hotels & Resorts is part of the Spectrum team, our two-Michelin-starred gastronomic restaurant. We trust our Commis de Rang to flawlessly deliver a memorable and personalised culinary experience to the guest.
What will I be doing?
A Commis de Rang (Spectrum**) would be expected to take and deliver customer orders and work to achieve departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

Welcome guests in a polite and friendly manner
Take and deliver customer orders, consistently demonstrating high levels of customer service
Prepare set ups for tables and/or rooms
Able to also work in all areas of Food & Beverage including Lobby, Bar, Restaurant, Room Service and Conference & Events.
Follow cash handling procedures
Manage guest queries in a timely and efficient manner
Up-sell with latest departmental incentives
Ensure compliance of brand standards
Strive to achieve departmental targets
Ensure cleanliness of work areas
Comply with hotel security, fire regulations and all health and safety legislation
Comply with local licensing laws
Be environmentally aware
Assist other departments wherever necessary and maintain good working relationships

What will it be like to work for this Hilton Brand?
In exceptional destinations around the globe, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations, as well as fresh, modern expressions of Waldorf Astoria's rich legacy. Waldorf Astoria provides guests the exceptional environment and the personalized attention of true Waldorf service that creates a singular experience.
What are we looking for?
A Commis de Rang (Spectrum**) serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Previous fine-dining experience of minimum 1 year.
Positive attitude
Excellent in English language both spoken and written (Dutch is an advantage)
Good communication skills
Flexible attitude and willing to assist in other departments
Candidate must be in the possession of a valid residence and working permit for the Netherlands
Commitment to delivering high levels of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Experience with cash handling
Knowledge of Food Hygiene Regulations

What benefits will I receive?
Your benefits will include a competitive starting salary and holiday entitlement. As a team, we consistently celebrate our successes, therefore you are kindly invited to join our monthly Team Member Celebration or other award celebrations.
As an employee you will become a member of GO Hilton which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide. Learn more now about Waldorf Astoria Hotels & Resorts --- offering the opportunity to visit extraordinary places with one singular experience.
Job Types: Part-time, Contract
Work Location: In person

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