The role

As HR Generalist for the Swisscom Dev Ops Center, you will be part of the HR team. The team consists of HR Business partners and operational services supported by our external HR service partner. The HR Generalist will be part of the operational services.
You will be responsible to ensure our 400+ Swisscom Dev Ops Center employees are served, supported by answering questions, guiding them through our HR processes following Swisscom policies with a professional but personal approach.
Meanwhile, you ensure smooth operational processes within expectations: improved employee satisfaction, executing the HR policies, ensure cases are handled with expected lead-time, ensure data is up to date in our HR related systems, data driven reporting and analyses, process improvement proposals and/or existing policies.
HR service happiness within the team is an important element of your daily activities!


What you will do

• Carry out HR operational services in collaboration with the HR services partner, like:
• Relocation, onboarding and offboarding of employee
• Sick leave reporting, service travel, work from abroad
• Home Office equipment, benefits, like future savings
• Employee statements, diversity reports
• Chargeability, mutations, expense claims
• Conduct employee feedback meetings and exit interviews
• Be a team player with fellow HR Generalist employees and active participate with employees of our HR service partner in all processes, administration and activities
• Operate the HR ticketing system, generate reports, provide analysis
• Diagnose and identify areas of improvement and drive appropriate solutions, striking the right balance between speed and processes
• Implementing changes to employment conditions or staff manual considering the local labor law.
• Review, update, and communicate HR policies and processes

Who will be a great fit

• You are already living in the Netherlands, and have good knowledge of Dutch labor law including employment regulations
• 2+ years of experience within the HR domain
• Service oriented towards employees and communication skills
• Excellent level of proficiency in English, Dutch is a plus
• Have excellent written and verbal communication, including high-quality document preparation and presentation skills
• Ability to plan and execute the activities across functions, processes, and teams
• Self-sufficient & start-up mentality with a willingness to enter a situation where the processes have not been established yet
• Enjoys international environments and able to work in multicultural teams

Want to know more about us?
We are serving the Swiss market as Switzerland’s leading IT & Telecom company. We are actively driving digitalization and networking, and tapping new paths for our customers and our employees. To do so we are and act trustworthy, committed and curious.
Since 2019, we have been building up the coolest Dev Ops Center with 400+ employees at the top of the World Trade Center in the heart of Rotterdam. The Local Service Team is responsible to support our employees with our different departments: Office management, Community, Marketing and Employer Branding, Talent Acquisition, Finance, IT Service management, Compliancy and HR.
Within the Local Service Team, we are looking for a passionate HR professional, who has a lean way of working mindset and appreciate the team collaboration.

Perks

• Agile working environment;
• Attractive salary compensation based on your proven experience;
• Flexible working time model, hybrid and work from home alowance;
• Monthly allowance of EUR 200 for telephone/internet;
• Paid training days and access to Swisscom learning platforms;
• Commuting allowance;
• Contribution towards your future savings;
• Monthly contribution to the health insurance of EUR 230 gross;
• Gym subscription, Tax advice, and language course paid by the company.