Netherlands Job Openings
Belden, Inc
IT INTERN
Venlo
August 13, 2024
Location: Venlo, Netherlands, Netherlands, 5920PG
Company: Belden, Inc
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1st/2nd line: Provide first-level support to our internal customers through the ticketing system based on defined ITIL processes.
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Team Collaboration: Actively participate in team meetings and suggest opportunities for continual improvement.
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Performance Metrics: Support Service Desk KPI/TTI measures.
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Documentation: Develop and maintain technical and customer documentation for standards, processes, and procedures.
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Email Management: Monitor group email inbox and enter those into the ticketing system.
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Bachelor project: Lead a project team to deliver new or improved processes/applications in the IT Service Desk area. This includes creating a project charter, a project plan, and implementing a global process for access requests for Active Directory.
- Analytical Skills – Good analytical and problem-solving skills with the ability to analyze situations, evaluate alternatives, and implement solutions within standards.
- Communication Skills – Demonstrated ability to concisely communicate complex problems and issues to various technical and non-technical audiences.
- Learning Passion – A passion and interest in acquiring a broad knowledge of hardware and software.
Join a global community striving to improve connectivity and security. We offer you hybrid and remote work practices where feasible, flexible working hours, an employee stock purchase plan, parental leave benefits, paid leave for volunteer work in your community, multiple and frequent training opportunities, professional talent management and succession planning, corporate health and well-being initiatives and a work culture which includes commitment to diversity, equity, inclusion and sustainability.
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