Netherlands Job Openings

KPN

Senior DevOps Design Engineer Voice (IP Interconnect)

Zoetermeer

FULL TIME

August 26, 2024


    Engineering
  • Zoetermeer
  • Senior
  • HBO
  • Engineering

Highlights
    Een bruto maandsalaris tussen € 5043,- en € 8255,- afhankelijk van inschaling & werkervaring
  • nemen aan het nieuwe werken
  • Een toeslag van 10,5% van je bruto maandsalaris

#REF264N
Do you want to ensure that people in The Netherlands can keep making calls? Do you want to make sure that people always stay connected? As a Dev Ops Design Engineer, you can make this happen and be at the heart of one of KPN’s most beautiful and important services, the interconnect service.
Jouw rol als Senior Dev Ops Design Engineer Voice (IP Interconnect)
YOUR IMPACT:
  • You work with and within the team, and you actively seek opportunities to improve customer and team results. You work with customers, suppliers, and colleagues on innovations.
  • The total service chain is key to you, so you continuously ensure that changes, innovations, and problems are addressed from the chain perspective.
  • You are able to involve the team in innovations, improvements, and automation (AI).


As a Design Engineer you work closely together with the Architect. If needed you can dive into the content, but you have also the competences and knowledge to act and communicate at a strategic level. With your experience you provide advice and share knowledge within and outside your team. You maintain contacts with partners, administrators, and specialists.

You will be also be responsible for:
  • Based on the sprint goals, you determine with the team which items go on the Product Backlog, so it is clear what to work on in the coming sprints.
  • You implement software (updates) based on existing and new technologies and in line with procedures, instructions, and KSP. The goal is to add value in the chain.
  • You respond to outages or disruptions by (directly) participating in technical sessions and thinking about solving the service disruption for the customer (that is more important than solving the problem). You also handle aftercare, and together with the team, you distribute the workload.
Dit is je team
The IP Interconnect Team is part of a larger voice team within the Network Services department. The team provides routing for call traffic in addition to the interconnect service. Besides these services, we also have monitoring systems that enable us to assist our customers with complaints. This ensures that all people and opperators stay connected, both on mobile and fixed technologies.
The team, and therefore you, provides the following services:
  • IP Interconnect This service consists of multiple platforms that we manage as a team and on which we innovate.
  • Monitoring To help all our customers, our team has various monitoring elements that we can use to create traces. In case of complaints, we can investigate the complaints using these tools.
This service is the ‘traffic roundabout of The Netherlands’ and with this roundabout, we connect socially relevant customers, such as the police, the emergency number 112, and no less than 60 operators! This means we must always be ready to provide all customers with 100% accessibility. We achieve this by:
  • Keeping the platform as healthy and secure as possible
  • Product development (new technology and customer needs)
  • Life cycle management
We work hybrid: (at least) 2 days at the office in Zoetermeer and partly from home. The team expects to move to the KPN Office in Rotterdam in 2025.
Wat breng
jij ons?
This Dev Ops designer position requires a personality with a strong sense of responsibility. You take initiative from ownership and have the drive to always improve. In a challenging environment, you easily share your knowledge with colleagues, and you learn from each other’s expertise. Collaboration and adaptability are your strong points, and an Agile mindset is essential.
You bring the following knowledge and skills:
  • Experience as a Design Engineer and with Dev Ops, with an emphasis on innovation, because Ops is as automated as much as possible
  • Knowledge of Voice over IP
  • Knowledge of IP and software development
  • Communication and collaboration skills, in addition to your demonstrable technical knowledge
  • Project coordination (coordination with other parties outside the team should not be unfamiliar to you)
  • Ability to solve a puzzle: you should be able to analyze a customer complaint and set up a call trace and dissect it
  • Knowledge of Security (hardening / EPP) is a plus


! There is an on-call duty for certain services. Sometimes working in the evening, night, or weekend is desired (service windows for our customers)
Wat krijg je
van ons?
  • We train you to gain the specific knowledge needed to work in this voice domain.
  • You will work in a challenging, stimulating environment where you can develop yourself. And an environment where team, responsibility, and ownership are core values.
  • You will start within the interconnect team but later become more widely deployable within IMS voice.
  • Your salary depends on your experience. If you are unsure if you have enough experience or think you can add extra seniority, please contact us!
Of course, as an employer, we also have a lot to offer you. Here’s what you can expect from us:
  • A gross monthly salary ranging from a minimum of €5.043,- to a maximum of € 7.786,- based on a 37-hour work week, offcourse depending on your work experience,
  • Flexible working hours up to 40 hours per week, potentially increasing your gross salary by up to 8.5%.
  • A 10.5% allowance on your gross monthly salary (including 8% holiday pay).
  • A variable bonus scheme of 9% corresponding to scale 12.
  • Annual individual and collective salary increases in accordance with our CAO.
  • Excellent career development and training opportunities, with a personal training budget of €1500. In fact, we expect you to keep developing yourself!
  • A good work-life balance (e.g., 2 days at the office, 3 days at home, transition leave, holiday exchange for a holiday of your religious or cultural preference).
  • A home work shop to optimize your home working environment, including a mobile phone and laptop.
  • 50% discount on KPN products and services, such as KPN internet.
  • A commuting allowance: such as our bicycle allowance of €0.40 per kilometer, or €0.23 per kilometer by car, or full reimbursement for 2nd class public transport. Additionally, you will receive a €10 monthly internet allowance and a home work allowance of €2.35 per day.
  • Excellent pension conditions: a total contribution of 23% of your pensionable salary, with KPN contributing 16% and you contributing 7%.
Our belief in technology is strong. It becomes even more powerful when combined with human contact, which is why we look forward to meeting you!
Want to know more? Contact our recruiter Rutger Schröder via rutger.schroder@kpn.com.
At KPN, we have recruitment talent that works smartly together and thus wins. Therefore, acquisition in response to this vacancy is not appreciated.
Wat gebeurt er
na je sollicitatie?

01
Telefonisch contact
Onze recruiters leren je graag beter kennen en nemen daarom telefonisch contact met je op!
02
Gesprekken
Zijn we van beide kanten enthousiast? Dan plannen we een eerste, tweede en eventueel een derde gesprek en/of assesment in.
03
Wij doen jou een aanbod
Als alle gesprekken goed zijn gegaan, doen we je een aanbod. Een screening kan onderdeel zijn van dit proces.
04
Welkom in het team
Als je blij bent met het aanbod en je het contract hebt getekend, begint jouw onboarding. Welkom bij KPN!

Zie je een groene toekomst al voor je? Reageer!

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Rutger Schröder
Recruiter

rutger.schroder@kpn.com
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