Nau mai, haere mai ki Te Whatu Ora - Capital, Coast & Hutt Valley District Location: Hutt Hospital Emergency Department
Service: ED, Medical and MAPU
Contract: Permanent, part-time (28 hours per week)
Salary: $65,627 - $74,510 (based on experience)
Kōrero mō te tūranga - About the role
Provide excellent 24/7 admin support and reception duties as part of our Front of Whare. You will work in a busy, fast-paced Emergency Department, ensuring exceptional service is received by our patients, whanau and community. This is a rostered and rotated position across a 24 hour/ 7 day service, with afternoon, weekend and overnight night shifts required.
This is a challenging but rewarding role where you will be able to make a difference within your community.
Mō tō mātou rōpū - About our team
Hutt Emergency Department (ED) is a level 4 emergency care service and sees approximately 80,000 patients a year. Generally it is at its busiest in the winter months. Patient acuity ranges from `walking wounded` to life threatening emergencies such as cardiac arrest and trauma
Being our best and demonstrating excellent Front of Whare, we strive to provide patient focused care, working with our patients relatives and community in a cohesive and inclusive environment. We aim to provide efficient and helpful reception and administration services for all visits, admissions, transfers, and discharges from the Emergency Department.
Moū - About you

We - re looking for a highly motivated candidate who excels in a customer service role, with experience in a high volume or high stress environment. Due to the nature of this role you must be flexible to work across the 24/7 roster. Skills and experience we are looking for include:

• Efficient time management skills and the ability to meet delivery pressures, supporting both the administration, team leader, nursing and medical teams
• You must be self-motivated, customer focused, have excellent attention to detail
• Ability to work with other cultures other than their own, able to communicate with members of the public, including those that maybe distressed or vulnerable
• Demonstrate great communication skills, actively participates within the team and has a "can do" attitude

Previous experience in a health care environment is advantageous but not essential.
E pā ana ki a tatou - About us
Here at Capital, Coast & Hutt Valley District we embrace diversity and welcome applications from all people, including all gender identities, ages, ethnicities, sexual orientations, disability and religions. A workforce that is diverse and inclusive means that we are better positioned to understand and serve our community.
Capital, Coast & Hutt Valley District are pro-equity health organisation, with a particular focus on Māori, Pacific Peoples, and the Disability Community.
To find out more about us click on the following links:
Capital and Coast
Hutt Valley
Mental Health, Addiction and Intellectual Disability Service
Me pēhea te tuku tono - How to apply
We do not accept applications via email. Click - apply now - button to send your application directly to us. For further information on this role please email lucy.britland@tewhatuora.govt.nz and indicate the job title and vacancy number in the subject line.
Please note, we will be reviewing applications when received and may proceed with the recruitment process, before the closing date of this advert.
Ma tini, ma mano, ka rapa te whai
By joining together we will succeed