Associate Director, Global Engagement (International
Relations)


Position Purpose: The Associate Director, Global Engagement (International Relations) will
support the delivery of the University Globalisation Framework –
particularly as it relates to international relations. The role will work to
expand and enhance Massey’s engagement of and support from
international communities, global indigenous networks and institutional
partners. This will be completed in conjunction with our colleges,
research areas and relevant professional units, as well as all parts of the
Office of the DVC Students and Global Engagement to build and maintain
internal and external relationships that strengthen Massey’s international
reputation and engagement.

The Associate Director will lead the international relations team to
support college-specific globalisation plans under Massey’s Globalisation
Framework which supports the University Strategy. The role will support
growth in global research partnerships and disseminate opportunities for
global knowledge exchange. The Associate Director will serve as the
university’s main point of contact and organiser for both incoming and
outgoing international delegations and visitors.


Department: Office of Global Engagement
Location: Auckland / Palmerston North / Wellington
Reports to: Executive Director, Global Engagement
Responsible for: College International Advisor x 4
Delegations: Band C
Job Title: Associate Director - International
Key relationships: Internal External
Office of Global Engagement Ministry of Education
Leadership Team Ministry of Foreign Affairs & Trade
College Directors, International Immigration New Zealand
Heads of Schools/Institutes in MBIE
Colleges and Departments Universities New Zealand
DVCs and PVCs Education New Zealand
Graduate Research School Embassies and Consulates
Strategy & Research Auckland Council
Research & Enterprise Palmerston North City Council
Office of Global Partnerships Wellington City Council
Student Registry Riddet Institute & NZ Food Safety
Student Experience Science Research Centre Food HQ
Massey Foundation Institutional Partners
Alumni Relations
Finance
Governance and Risk
ITS
IN CONFIDENCE 1

Massey University We are a world-leading university in many academic disciplines and fields
of research. Our point of difference is research that is connected to
community and industry. Our researchers are developing expertise and
skills to advance human knowledge and understanding. Working together
across disciplines and locations, we solve national and global problems
through fundamental, applied and interdisciplinary research, while
culturally and artistically enriching our world.

We are deeply committed to being a Te Tiriti-led university,
demonstrating authentic leadership in contemporary Aotearoa New
Zealand as we uphold Te Tiriti o Waitangi, the founding document of our
nation, and its principles through our practice. We embrace this not just
as an obligation but as a real opportunity for the nation and its people.

Our educators are preparing a new generation of global leaders. Our
students are diverse and are attracted to Massey because they want to
achieve their personal goals or make their mark in the world. They
experience world-class learning that recognises their intellectual and
cultural strengths, expands their horizons and prepares them to
contribute to a rapidly transforming world with skills, critical and creative
thinking and leadership.
We will be renowned for our passion and caring attitude. All Massey
campuses will be innovation ecosystems, acting as magnets for smart
enterprises. Wherever we are, we will operate in partnerships founded
on respect, trust and mutual benefit. Massey is not only defined by what
we do, but by how we do it.


About this area The Office of Global Engagement (OGE) is often considered the gateway
to the University for our international students and stakeholders, in that
they support the University’s international activities, as well as provide
strategic advice on global engagement efforts. They are the first point of
contact for international students, education agencies, articulation and
mobility partners, and visitors to the University (including those from
our Diplomatic Corps).

The OGE also helps students in New Zealand to set themselves up for a
global career with study abroad or exchange programmes, as well as
managing collaborative agreements that typically bring the world to
Massey.



IN CONFIDENCE2

with external stakeholders, giving expression to Tikanga Māori and protocols that
demonstrates that we respect and value Māori conventions in appropriate settings.
and wellbeing policies, procedures and programmes; display commitment by actively
supporting all safety and wellbeing initiatives: and by actively engaging in health and safety
improvement opportunities.
objectives.

• Provide the best quality services to our customers (internal and external) ensuring our

students/ stakeholders are at the heart of everything we do.

• Deliver or support world-class research, teaching and learning and citizenship.
• Take personal responsibility for our performance, take pride in doing our job well, and commit

to ongoing personal and professional development

• Are motivated and create a positive working environment where our values are reinforced.
• Anticipate and respond with agility and resilience to the changing needs of the University and

the communities we serve.

• Seek ways to improve our services to deliver in an efficient and effective way.
• Embrace technology and apply this innovatively to better meet the needs of those we serve.
• Challenge ourselves to reach our potential and help bring out the best in others.
• Understand how what we do contributes to the objectives of the University.
  

IN CONFIDENCE 3

enable the achievement of high performance.


its internationalisation annual operational plan for the Office of Global Engagement;
goals • Use extensive knowledge of market and relationships to advise Office of
Global Engagement and Senior College staff about strategic
opportunities that would support achievement of the Massey’s
internationalisation goals;

• Identify strategic risks and mitigating strategies.
  

between the Office of Global Engagement and the Colleges, to ensure
an integrated internationalisation approach;

• Develop and maintain effective relationships across the University to

ensure seamless support and delivery of international activities;

• Build and maintain productive relationships with relevant agencies,

organisations and strategic international partners.

Functional • International Relations
accountabilities o Research and knowledge exchange
Global Engagement o Supporting international communities
and International o Enhancing the development of international indigenous
Relations networks
o Seeking new international funding sources for research and
scholarship

• Stakeholder Engagement

IN CONFIDENCE 4

o Lead and contribute to the development of strong relationships
with key individuals and institutions both within New Zealand
and across foreign universities, government agencies,
diplomatic missions, industry, aid and partnership networks.
o Actively participate in the domestic and international higher
education sector.
o Lead effective coordination and dissemination of opportunities
across the University, working closely with Global Engagement
portfolio colleagues, International Admissions, International
Student Support, Alumni and Colleges / Schools / Departments.

• International Development

o Provide strategic advice to the DVC Students and Global Engagement and Executive Director, Global Engagement on
relevant international higher education initiatives and the
impact of these initiatives on the university.
o In conjunction with Executive Director, Global Engagement,
advance the development of a tiered structure of strategic
university partners with the aim to drive activity and resources
to a defined set of partners in different regions of the world.
o Manage the international partnership process for collaborative
agreements.
o Negotiate, draft and peer review collaborative agreements,
contracts for services and other legal documentation,
establishing terms and conditions with international partners.
o Support colleges and service units with opportunities for
research and consultancy engagement.
o Ensure all internal and external international reporting
requirements relevant to international partnerships are met.

• Strategic Outbound International Engagement

o Lead the planning and organisation of strategic overseas missions by the Vice Chancellor and DVC Students and Global
Engagement.
o Lead events with potential to build Massey’s profile and
reputation offshore, which may include Alumni events, cohort
recruitment events, partner anniversary and President’s
Forums, International Conferences and Symposia.
o Provide support for strategic overseas missions to other senior
University leaders as appropriate and to the extent resources
allow.
o Liaise with university partners, senior New Zealand government
officials and agencies and education representatives offshore to
ensure awareness of and support for Massey’s strategic
relationship building.
o Effect timely pre and post meeting communication with
participants to ensure that relationships are fostered
appropriately and to the benefit of the University and that
anticipated outcomes are progressed.
IN CONFIDENCE 5

o Advise staff on appropriate protocols when undertaking
diplomatic activities.

• Host senior international delegation visits to the university

o Working together with Academic Champions and Colleges to ensure strategically focused visit programmes are organised,
with requisite leadership and academic unit support provided,
in a timely manner.
o Work in close collaboration with NZ Government Agencies such
as the Ministry of Foreign Affairs and Trade, Ministry for
Primary Industries, New Zealand Trade and Enterprise, Ministry
for Business Innovation and Employment and Education New
Zealand who make requests for senior international delegation
visits to Massey on a regular basis.



Qualifications and Experience
Qualifications: A relevant tertiary qualification is required (International relations or law
preferred), with postgraduate qualification an advantage


development in, Te Reo Māori, Tikanga and Te Tiriti principles.

• Minimum 7 years’ experience successfully managing and executing

global engagement activities preferably within a large tertiary
education organisation.

• Experience working with various international markets.

• Knowledge of contracts and partnership agreements and

negotiations.

• Proven success in collaborative ways of working.

In addition, this position requires a reasonable amount of national and
international travel and therefore it is expected that the successful
candidate will be willing and available to travel. This may include travel
time during weekends/evenings, and although it will not automatically
attract time off in lieu (as this is factored into the salary), the line
manager will work with the team to ensure there is adequate recovery
times.


IN CONFIDENCE 6

Capabilities - Behaviour
Organisational • Recognises the link between diversity and high performance and finds
Leadership opportunities to increase diversity and inclusion factors in programs or
Essential portfolios.

• Manages appropriate systems, structures and processes to meet

departmental requirements.

• Grows a continuous learning and leadership culture by leading initiatives

for department.

• Builds engagement and collaborates within department / functional area

that aligns with the University’s goals.

• Promotes a high performing culture through awareness, coaching &

motivating.

Working Together • Establishes and maintains productive working relationships with key
Essential stakeholders internally and externally.

• Contributes as a member with multiple teams that span function, issue,

and location.

• Establishes and maintains credibility and appropriate confidentiality with

stakeholders

• Proactively Identifies and addresses potential issues with stakeholders.
• Leverages partnerships to improve the performance of programs or

portfolios, and expertly resolves conflict and other obstacles to team
performance.

• Able to coach and influence internal and external stakeholders, building

productive working relationships.

Communication • Articulates key messages for the group or unit based on mapping strategy
Essential to level of audience.

• Represents the organisation as a collective voice with responsibility and

accuracy with internal and external audiences.

• Addresses broad audiences and stakeholder groups, uses a relevant mix of

communication methods.

• Enhances brand awareness by keeping messages focused and consistent

with the business strategy

• Leads through principled and consistent communications even when

addressing difficult subjects. People • Leads a variety of teams to define their purpose, mission and objectives.
Management • Employs appropriate techniques for maintaining team enthusiasm, energy,
Essential and focus.

• Works to ensure that team members are on board, unified, and moving in

the same direction.

• Proactively engages with team members to learn their work styles, talents

and challenges.

• Engages in people management activities such as performance,

recruitment, development, engagement, budgeting.IN CONFIDENCE7

Delivering Results • Supports others /the team during change by encouraging flexibility,
Essential demonstrating the positives, and finding opportunities for the team or
results.
Capabilities - Technical
Planning: • Develops, refines, and communicates tactical plans for own
Operational and responsibilities.
Strategic

• Plans for allocation of resources in line with unit goals, technical and Essential business objectives.
• Provides the right level of detail as input for strategic plan development.

• Demonstrates the value and necessity of linking tactical plans to overall

strategic plan.

• Ensures the planning process is integrated with the overall business plan.
• Ensures attention to the detail and dependencies of existing departmental-

level plans.
Managing • Supervises finance and budget management activities across multiple
Finances and departments or functions.
Budgets • Demonstrates in-depth knowledge of accounting and reporting practices,
Essential tools, and procedures.

• Manages and monitors the details of and rationale behind organisation's

finance and budget practices.

• Integrates budget data and processes from multiple and diverse areas.
• Participates in establishing procedures for planning, implementing and

managing issues identified.
Risk Management
Essential • Proactively identifies and manages risk within business area.

• Monitors changes in the external environment that may create strategic

or operational risk

• Develops or implements risk mitigations and ensures key control

measures are operating effectively.
Uses risk to inform and support decision making.

IN CONFIDENCE 8

Legislative • Maintain awareness of current, pending and new legislative
Compliance developments related to international relations.
Desirable • Interpret the implications of legislation for the University’s global
engagement practices and ensure appropriate policies and guidelines
are developed and maintained.

• Ensure relevant University policies, procedures and regulations etc are

compliant with current legislation.

• Develop and deliver education to global engagement team members, and

managers of the University, pertaining to international relations
developments and the University responses to these.


Pre-employment checks
Pre-employment checks: • Requirement to pass a Criminal and Traffic Convictions (Security)
Check performed by the Ministry of Justice.
Essential • Requirement to pass a Credit History and No Asset Procedure (NAP)
Credit History Check performed by Veda Advantage Personal
Information Services.

• Requirement to pass a Qualifications Validation Check.
  

IN CONFIDENCE 9