Job Overview
As The Operations Manager you will play a pivotal role in overseeing and optimising the daily operations of our busy resturant. You will ensure efficient service delivery, maintain high-quality standards, and promote a positive work environment for team.
Duties and Responsibilities:
Operational Oversight:

• Lead and manage all day-to-day aspects to ensure a smooth and uninterrupted operation.
• Monitor and track performance and orders to ensure adherence to company standards and customer expectations.
• Manage stock levels of ingredients, tools and products and ordering.
• Handle employee scheduling, time-off requests, and shift adjustments.
• Prepare detailed reports of activities for management review.
• Recruit, Train, mentor, and supervise new staffs to maintain high performance and quality standards.
• Manage and control costs relevant to the operations.
• Inspire and manage a diverse team with effective communication.
• Collaborate with senior management and other team members to meet company goals.
• Establish and maintain high-quality standards and ensure consistent compliance.
• Implement corrective actions and improvement plans to enhance service quality.
• Manage all necessary certificates including health and safety and 12A

Customer Communication:

• Build and maintain relationships with customers.
• Address customers orders, concerns, and requests in a timely and professional manner.

Sales and Marketing Support:

• Help the team develop sales and marketing strategies.
• Provide feedback on products and service development to meet customers needs.

Health and Safety:

• Ensure that workplace Health &Safety and Spill plans, policies and procedures are implemented and maintained within the workplace.
• Train staff on proper handling of tools and equipment to minimise risks.
• Investigate and report any incidents or accidents and implement preventive measures.

Key Attributes:

• 2-3 years of experience in an operations manager or supervisory role, preferably in a food industry.
• Proven track record of effectively managing people and resources to achieve operational goals.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to thrive in a fast-paced environment and adapt to changing priorities.
• Proficiency in MS Office.
• Valid New Zealand driver's license and clean driving record.

What can we offer you?

• A competitive remuneration package.
• Ongoing training and professional development opportunities.
• Supportive and collaborative work environment.

Job Type: Full-time
Pay: $30.00 – $35.00 per hour
Expected hours: 30 per week
Benefits:

• Free food
• Visa sponsorship

Schedule:

• 8 hour shift
• Weekend availability

Supplementary Pay:

• Overtime pay
• Performance bonus
• Tips

Application Deadline: 25/08/2024
Expected Start Date: 12/08/2024