About us | Ko wai mātou
The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong, and independent.

Manaaki Tangata, Manaaki Whānau.

• Be part of an organisation that makes a difference in the lives of New Zealanders.
• Engage with individuals and whānau to support them with employment needs.
• Contribute to a team culture that is customer focused, proactive, and consistent with the values of the Ministry.
• Have people skills and being able to facilitate one to many employment seminars.

What you'll be doing | He aha tāu e mahi ana
As the face of the organisation, you will be working alongside whānau to find out what is important to them and to support them into training or employment opportunities.
The whānau we serve come from a wide range of backgrounds and cultures. You will empower whānau to take the lead in developing and achieving their goals.
You will build strong relationships and work collaboratively with others to enhance outcomes for whānau. You will need to develop and maintain relationships with your peers and partner agencies to give and receive support when needed.
You will be organised, with sound decision making and problem-solving skills. You will also bring a high level of personal integrity and initiative and be able take ownership and responsibility to follow through and deliver for the people in our community.
We are seeking motivated people who are passionate about helping people from diverse backgrounds, and who have an aspiration for the whānau of Tairawhiti to flourish, whilst being immersed within the community.

Your key strengths and attributes | Ngā tino kaha me ngā āhuatanga

• Be purposeful: show care and warmth, give support to others. Look after the dignity of people through the expression of manaaki.
• Be resilient: the work is fast paced and demanding. You will be highly dependable and have the grit and tenacity to show up and be in the mahi, bringing developed strategies with you to cope with pressure, in an ever-changing environment.
• Be open: be fully present and listen intently without judgement to what is being said, empathise with whānau and their experiences, thoughts, and feelings.

What's in it for you | Nōu te rourou
We are committed to providing you with a positive work environment.
You will be a part of a team that embraces diversity and encourages learning, working with a team of people from a variety of backgrounds, with a variety of skills and experiences, who want to get great results for New Zealanders.


Our Core Values | Whanonga pono
Manaaki – We care about the wellbeing and success of people
Mahi tahi – We work together, making a difference for communities
Whanau – We are inclusive and build a sense of belonging and place
Tika me te pono – We do the right thing with integrity
Our values represent who we are and what we stand for - if this appeals to you, do not hesitate, apply now!

Position Description

https://www.msd.govt.nz/hr/documents/position-descriptions/dce-service-delivery/client-service-delivery/case-manager.docx
Salary range: $66,660.00 - $80,585.00