New Zealand Job Openings

New Zealand Government

Case Manager | Senior Services | Warkworth

Auckland

FULL TIME

November 13, 2024

About us
The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.
We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and communities.
As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations.
Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.

Case Manager | Senior Services | Warkworth

Location: Warkworth
Permanent, Full-time opportunity
Start Date: 6th January 2025
Starting salary range: B04 $68,660.00 - $83,003.00

What you'll be doing | He aha tāu e mahi ana
Starting on 6th January 2025, this critical frontline position in the Ministry of Social Development is one in which every day will be busy and demanding. As a Senior's Case Manager your role is assessing financial assistance to support clients in retirement, including making referrals to support agencies. You will ensure that your clients are receiving their full and correct entitlements and that they have access to emergency grants and support if required.
A broad knowledge of financial assessments and overseas pensions is essential. You will also work closely with community groups supporting Senior's clients.

About you | Mōu ake
You need to be able to work at pace, make sound decisions, and show empathy when working with clients. Strong relationship and negotiation skills are useful and you will be able to motivate and empower others to overcome barriers in a non-judgmental way. You are comfortable working in a fast paced, pressured environment and enjoy navigating through unexpected challenges. It is highly advantageous to have a current working knowledge of New Zealand Superannuation policies, processes and entitlements.

What's in it for you? l Nōu te rourou?
We will provide you with a positive work environment, where we all support each other to achieve excellent outcomes for our clients. We will provide great training, support and on-going professional development.

Position Description

http://www.msd.govt.nz/hr/documents/position-descriptions/dce-service-delivery/client-service-delivery/case-manager.docx

Salary range: $68,660.00 - $83,003.00

Aligned to knowledge, skills and relevant work experience.

How to apply

To apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form.
Note: Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the key responsibilities listed in the position description.
All applications must be made online. If this is not possible or if you have any queries, please contact Lynley Donker on 09-917730 or 0292007340
Internal MSD Employees – please apply through your my HR portal at work. This will ensure that your my HR employee profile is visible as internal candidate.

Closing date: Friday 22nd November 2024

Joining us
Joining MSD means being part of a whānau that celebrates the diversity each individual represents. We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. We are a Treaty partner committed to strengthening relationships with Māori, Hapū, Iwi and communities to realise their own potential and aspirations.
If you have any support or access requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.
MSD has a COVID-19 vaccination policy that encourages, but does not require, employees to be fully vaccinated for COVID-19 and its variants, unless the role is identified as requiring vaccination at the time.

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