• Collaborate with the CEO and SLT to develop and execute strategic plans aligned with Matomo's vision and objective

• Support and influence the implementation of our core values: We do the right thing, We are open, We are courageous but not careless, We are remote, not distant, We play as a team, and We have impact.

• Oversee day-to-day operations, ensuring efficiency and effectiveness across all departments, especially in a remote work setting.
• Implement and monitor operational policies and procedures to optimise performance, mitigate risks, and leverage remote work tools.
• Foster virtual team cohesion and implement remote work best practices.
• Build and scale the business from a centralised NZ base to a global remote workforce.
• Develop efficiencies and productivity of the business with AI tools.
• Schedule and coordinate the ISO27001 implementation with the guidance of our CISO.

• Manage SLT members, fostering a culture of collaboration, accountability, and innovation.
• Provide mentorship and professional development to maximise individual and team performance.
• Develop and support the delivery and execution of project initiatives and work streams with a robust project management framework, assisted by the Strategic Project Manager.

• Establish and monitor key performance indicators (KPIs) and metrics to measure progress towards company goals.
• Take corrective action as necessary to ensure objectives are met or exceeded.
• Drive the execution and delivery of our established company and team goals and strategies.

• Collaborate with Marketing and Sales to develop and execute strategies that drive revenue growth and market penetration.
• Align sales and marketing efforts with overall business objectives.

• Foster strong relationships and collaboration between departments to ensure seamless coordination and communication.
• Facilitate cross-functional initiatives to address challenges and capitalise on opportunities for improvement.
• Prepare and lead the engagement with a newly established advisory board.

• Exhibit strong commercial acumen in financial monitoring and management of company budgets and future forecasting.
• Develop a strong governance framework on risk management.

• Regularly report to the CEO on organisational performance, highlighting key achievements, challenges, and areas for improvement.
• Communicate effectively with internal and external stakeholders to keep them informed and engaged in the company's progress.

• 3-4 years experience in leading teams in a rapidly scaling Saa S company.
• Proven success in senior leadership roles in Saa S, preferably as a COO or equivalent, with direct management experience of a diverse team.
• Strong strategic thinking and analytical skills, with the ability to translate vision into action plans and measurable results.
• Exceptional communication and interpersonal skills, with the ability to build consensus and drive change across all levels of the organisation.
• Ability to thrive in a fast-paced, fully remote environment, with resilience and adaptability.
• Bachelor's degree in business administration, management, or a related field; MBA or equivalent preferred.
• Knowledge of industry best practices and trends (Saa S, Analytics, Security, Privacy, Customer-centric, Product building), with a passion for continuous learning and innovation.
• Proven ability to develop and implement customer-centric strategies.
• High attention to detail and effective time management.
• Strong influence skills to get things done without formal command authority.
• Self-awareness and emotional intelligence.

• Remote work (save many hours on commute, and save money)
• Co-working space paid for and/or work from home
• All home office equipment paid for (laptop, desk, chair, standing desk, lights, etc.)
• Flexible hours
• 25 days of paid holidays per year plus your national public holidays
• Sick leave
• Health Insurance: Your Well-being, Our Priority
• A huge “playground” to grow your skill set
• Volunteering Day: Empower Your Impact
• Bereavement Leave for Pets: Compassion Beyond Boundaries
• Training Opportunities
• Mental Health Support Services

• 100% Remote work position ( Must be based out of New Zealand)