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  Open Source Commitment: Matomo offers a transparent and collaborative work environment focused on open-source principles, allowing employees to contribute to meaningful, community-driven projects.

• Privacy-Focused Analytics: Working at Matomo means being part of a company that prioritizes user privacy and data protection, providing ethical analytics solutions that respect user rights.

• Flexible Work Environment: With a strong emphasis on work-life balance, Matomo provides flexible working hours and remote work options, allowing employees to achieve a healthy balance between their personal and professional lives.

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  IT Management: Administer MS 365, Git Hub, Atlassian, and manage user access.

• Technical Support: Resolve software and hardware issues on Mac and Windows.

• Tool Setup: Evaluate, select, and configure new tools.

• MDM: Maintain mobile device management (MDM) and ensure compliance.

• Training: Recommend and facilitate IT training programs.

• Procurement: Manage hardware/software procurement and lifecycle.

• Business Continuity: Develop and test business continuity plans.

• Data Management: Ensuring compliance with legal, security and data protection regulations.

• Documentation: Maintain IT documentation and manage vendor relationships.

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  Minimum 5 years experience in IT support and administration

• Proficiency with administering MS 365 and other Saa S applications.

• Strong understanding of both Mac and Windows operating systems.

• Must have previous experience being solely responsible for IT from a hands-on perspective for a 50-100 employee business.

• Experience in setting up and maintaining technology systems including, configuration management, access control and security

• Excellent troubleshooting skills

• Excellent problem-solving skills and attention to detail.

• Strong communication and interpersonal skills.

• Familiarity with IT security best practices.

• Experience in project management.

• Ability to create and maintain detailed documentation.

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  100% Remote work position

• Must be based in New Zealand

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  Remote work (save many hours on commute, and save money)

• Co-working space paid for and/or work from home

• All home office equipment paid for (laptop, desk, chair, standing desk, lights, etc.)

• Flexible hours

• 25 days of paid holidays per year plus your national public holidays

• Sick leave

• Health Insurance: Your Well-being, Our Priority

• A huge “playground” to grow your skill set

• Volunteering Day: Empower Your Impact

• Bereavement Leave for Pets: Compassion Beyond Boundaries

• Training Opportunities

• Mental Health Support Services