New Zealand Police is working with the community to make New Zealanders be safe and feel safe. With over 13,000 staff, we provide policing services 24 hours a day, every day. We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes.

We’re working towards specific goals and targets that highlight our intent to work collaboratively with iwi and communities, other government sectors and business partners to deliver ‘Our Business’ and achieve long-term change.

Custody Officer

• Make 2024 the year of change!
• Multiple positions available in Counties Manukau Hub, Auckland City and Waitemata
• 12 month fixed term and permanent postions

E tῡ ki te kei o te waka, kia pakia koe e ngā ngaru o te wā.
Stand at the stern of the canoe and feel the spray of the future biting at your face

Mö te tūnga | About the role

As a New Zealand Police Custody Officer, you will join our highly skilled and professional team to manage the health and safety of detainee’s whilst they are in our custody and during transit.

This is an exciting opportunity to join our Custody Units based in Counties Manukau, Auckland City and Waitemata. As a Custody Officer, you will manage and maintain the welfare of people detained in our care. Through an empathetic approach, you treat everyone in a dignified manner regardless of their circumstances.

This is a pool recruitment process to fill ongoing intakes throughout the year. We have multiple vacancies available in Counties Manukau, Auckland City and Waitemata Distict.

Key Accountabilities:

• You will be able to uncover and collect information using your active listening and communication skills
• You will be resilient when faced with adverse situations, maintaining composure, and working alongside team members to mitigate and de-escalate potential risk
• You will work collaboratively with external stakeholders to ensure appropriate care and support for vulnerable detainees is available
• In a fluid operational environment, you must be adaptable to change, remain vigilant to detainee needs and maintain high standards of professionalism that align with Our Business
• Demonstrate commitment to ongoing training

He aha taau e kawe mai | What you’ll bring

Whilst we are looking for skills, knowledge and experience relevant to the role, we also place high importance on your state of mind, the alignment of your values with ours, your ability to contribute to and build high performing teams, and the way that you lead yourself or others.

We are looking for people who can demonstrate:

• Outstanding communication skills
• Empathy for others
• Commitment
• Integrity
• Problem-solving abilities
• A sense of humour is also pretty important

To be eligible to apply you must:

• Hold a full New Zealand Driver Licence
• Have the right to work and live in New Zealand. As recruitment steps will need to be completed in person.
• Be physically fit and able to compete a fitness assessment as part of your recruitment process
• Be willing to complete a pre-employment Medical Assessment (including a drug test)
• Be able to work a variety of shifts within a 24 hours 7 days roster environment (including weekends and public holidays)

To view the position description for this role please copy and paste this link into a new browser:
https://www.police.govt.nz/sites/default/files/pd/08-2023/custody_officer.pdf

Mo tātou | About us

New Zealand Police is the lead agency responsible for preventing crime and enhancing community safety. It works in partnership with individuals, communities, businesses, and other public sector agencies towards the vision of making New Zealand the safest country. Police is the government’s largest front-line response agency with around 15,000 staff in large and small communities all over New Zealand and in liaison and policing development roles overseas.

Your development is highly valued at NZ Police. Our employees enjoy significant investment in their development not only at an individual level, but also at the team and community of practice level. We work hard to match you with work that will both play to your strengths and challenge you in new ways.

The work you’ll be engaged in is real, tangible work that directly benefits our frontline and communities. Taken all together, this means we can offer you career path opportunities to progress in your chosen profession and become a more well-rounded, experienced leader, with opportunities across the range of work we support.

Tono ināianei | Apply now

If this position sounds like you, click apply now and submit an application form.

To view more detailed information about our recruitment process along with further details about requirements please click below link:

https://www.police.govt.nz/sites/default/files/applicant-information-pack-2023-custody-officer.pdf

Utu ā-tau | Salary

This position is covered by a collective agreement and salary will commence between $74,748.00 and $78,129.00 dependent on skills and experience relevant to the role.

If you have any questions about this vacancy, please contact Custody Recruitment@police.govt.nz

Advert closes at 5pm, Thursday 31st October 2024.