New Zealand Police is working with the community to make New Zealanders be safe and feel safe. With over 13,000 staff, we provide policing services 24 hours a day, every day. We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes.

We’re working towards specific goals and targets that highlight our intent to work collaboratively with iwi and communities, other government sectors and business partners to deliver ‘Our Business’ and achieve long-term change.

Authorised Custody Officer – Bay of Plenty!

• Based at Rotorua Police Station
• Office of Constable/Police Employee
• Permanent – Full Time
• JR4997992

E tῡ ki te kei o te waka, kia pakia koe e ngā ngaru o te wā.
Stand at the stern of the canoe and feel the spray of the future biting at your face


Mō te tūnga | About the role

As a New Zealand Police Custody Officer, you will join our highly skilled and professional team to manage the health and safety of detainee’s whilst they are in our custody and during transit.

This is an exciting opportunity to join our Custody Unit based in Rotorua servicing the Bay of Plenty District Including Tauranga, Whakatane, Rotorua and Taupo/Tokoroa. As a Custody Officer, you will manage and maintain the welfare of people detained in our care. Through an empathetic approach, you treat everyone in a dignified manner regardless of their circumstances.


Key Accountabilities:

• You will be able to uncover and collect information using your active listening and communication skills
• You will be resilient when faced with adverse situations, maintaining composure, and working alongside team members to mitigate and de-escalate potential risk
• You will work collaboratively with external stakeholders to ensure appropriate care and support for vulnerable detainees is available
• In a fluid operational environment, you must be adaptable to change, remain vigilant to detainee needs and maintain high standards of professionalism that align with Our Business
• Demonstrate commitment to ongoing training

He aha taau e kawe mai | What you’ll bring

Whilst we are looking for skills, knowledge and experience relevant to the role, we also place high importance on your state of mind, the alignment of your values with ours, your ability to contribute to and build high performing teams, and the way that you lead yourself or others.

We are looking for people who can demonstrate:

• Outstanding communication skills
• Empathy for others
• Commitment
• Integrity
• Problem-solving abilities
• A sense of humour is also pretty important

To be eligible to apply you must:

• Hold a full New Zealand Driver Licence
• Be physically fit and able to compete a fitness assessment as part of your recruitment process
• Be willing to complete a pre-employment Medical Assessment (including a drug test)
• Be able to work a variety of shifts within a 24 hours 7 days roster environment (including weekends and public holidays)

This role is set at Individual Contributor level, this means your key purpose is “to deliver or enable others to deliver Our Business”.

To view the position description for this role please copy and paste this link into a new browser:
https://www.police.govt.nz/sites/default/files/pd/11-2024/custody_officer_7.pdf

Security Clearance Requirements

To be eligible for this role, you may be asked to obtain and maintain a CONFIDENTIAL / SECRET / TOP SECRET national security clearance.
The minimum criteria for this level of national security clearance is:
NZ Citizen who has resided continuously in NZ for the last 10 years, or:

• A Permanent Resident who has resided continuously in NZ for the last 10 years, or
• A citizen of or has resided continuously in one or more of the following countries for the last 10 years: Australia, Canada, United Kingdom, or United States of America, and has a background that can be verified by the NZSIS.

Use this online tool to self-check your eligibility for a security clearance. Please note that this tool is not part of the formal security clearance process:
http://www.protectivesecurity.govt.nz/eligibility-tool



Mo tātou | About us

New Zealand Police is the lead agency responsible for preventing crime and enhancing community safety. It works in partnership with individuals, communities, businesses, and other public sector agencies towards the vision of making New Zealand the safest country. Police is the government’s largest front-line response agency with around 15,000 staff in large and small communities all over New Zealand and in liaison and policing development roles overseas.
Your development is highly valued at NZ Police. Our employees enjoy significant investment in their development not only at an individual level, but also at the team and community practice level. We work hard to match you with work that will both play to your strengths and challenge you in new ways.

The work you’ll be engaged in is real, tangible work that directly benefits our frontline and communities. Taken all together, this means we can offer you career path opportunities to progress in your chosen profession and become a more well-rounded, experienced leader, with opportunities across the range of work we support.

To view more detailed information about our recruitment process along with further details about requirements please click below link:
Applicant Information Pack (External)

Tono ināianei | Apply now

If this position sounds like you, click apply now and submit a tailored CV. You will be required to submit an application form. Before confirmation of hire, pre-employment checks will be undertaken which include reference, drug and alcohol testing and police vetting prior to any written offer being made.

For further information on the application process, please copy and paste this URL: https://www.police.govt.nz/careers

All applications must be submitted online and will not be accepted directly via email. All applicants must have the right to work in New Zealand.

Utu ā-tau | Salary

This position is covered by a collective agreement and salary will commence between $74,748 and $78,129 dependent on skills and experience relevant to the role.

If you are an internal applicant, you must apply internally through the police system. You must provide an alternative contact email address and state your future commitments should you be successful in the next stage of the recruitment process.

Please note: Deadline for applications is 5:00 pm on Wenesday 20th November 2024. Applications may be reviewed prior to the close date as well as contact made with candidates.

If you have any questions about this vacancy, please contact jeff.masoe@police.govt.nz